Production Control Specialist
3 weeks ago
We are seeking a highly skilled Production Control Specialist to join our team at LMI Aerospace. As a key member of our production control team, you will be responsible for ensuring the smooth flow of materials, tooling, and paperwork between work centers to meet customer delivery requirements.
Key Responsibilities
• Resolve customer requests, questions, and complaints in a timely and professional manner.
• Serve as the primary point of contact for customers, providing exceptional service and support.
• Collaborate with production, scheduling, shipping, and purchasing teams to ensure on-time delivery and meet customer needs.
• Proactively review delivery schedules and identify potential problems to propose alternatives for resolution.
• Manage customer short flows, AOGs, and negotiate due dates when necessary.
Requirements
• Minimum 1 year experience in customer service in manufacturing or related industry.
• Associate degree or high school diploma with equivalent years of experience in customer service, engineering, or materials management.
• Strong analytical and problem-solving skills, with ability to interpret information and make informed decisions.
• Excellent communication and interpersonal skills, with ability to work effectively in a team-based environment.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Experience with SAP or other ERP systems a plus.
Why Choose LMI Aerospace?
We offer a competitive compensation package, including a 401(k) retirement savings plan, paid holidays, and medical, dental, and vision insurance. We also provide opportunities for professional growth and development, as well as a collaborative and dynamic work environment.
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