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Retail Sales and Business Development Specialist

2 months ago

Sioux Falls, South Dakota, United States Nyberg's Ace Full time

Job Summary:

We are seeking a highly motivated and experienced Sales Associate/Business Development Partner to join our team at Nyberg's ACE. As a key member of our sales team, you will play a crucial role in driving sales growth, building and maintaining relationships with existing and new business customers, and providing exceptional customer service.

Key Responsibilities:

  • Business Development:
    • Become proficient in capturing and converting B2B leads into business accounts.
    • Maintain communication with our Corporate Business Development Leader.
    • Establish and cultivate positive relationships with potential, new and existing business customers.
    • Educate customers on the value of our products and services and identify how we can meet their needs.
    • Continuously stay informed about industry trends, product developments, and competitors, to remain a credible and valuable resource to our clients.
    • Facilitate special orders and manage product sourcing effectively.
    • Educate store staff on their role in B2B and work with the store leader to train, motivate, and coach them.
    • Provide direct support and communicate effectively with Nyberg's Outside Sales B2B Partners.
    • Position is to be monitored by management and use of CRM tools.
  • Customer Service:
    • Create a positive and memorable experience for all Nyberg's ACE customers.
    • Greet and engage customers throughout their store visit, answering inquiries and proactively assisting them in finding solutions and products.
    • Demonstrate a friendly and collaborative attitude with both customers and colleagues.
    • Handle all calls and inquiries courteously, professionally, and effectively.
    • Showcase deep product knowledge and provide personalized service, catering to diverse business needs.
  • Store Operations:
    • Collaborate closely with the operations team to maintain the store's merchandise presentation, ensuring it remains attractive, organized and well-stocked always.
    • Work with other team members to ensure a seamless shopping experience for all customers, whether business or individual customers.
    • Contribute to maintaining a safe and professional work environment.
    • Participate in merchandising resets and maintain up-to-date signage.
    • Support Department Heads with price changes and special orders.
    • Maintain a professional appearance and adhere to the store dress code policies.
    • Perform all other duties as assigned.

Requirements:

  • High School Diploma or equivalent education required; additional relevant education preferred.
  • Demonstrated sales experience, preferably with retail and/or business customers.
  • Exceptional communication skills, both verbal and written.
  • Ability to build and maintain client relationships.
  • Strong organizational skills and meticulous attention to detail.
  • Excellent problem-solving skills and a proactive approach to addressing customer needs.
  • Ability to thrive in a high-paced and dynamic environment.
  • Flexibility to work independently and adapt to varying hours.
  • Proficiency with various computer applications, including Excel, Word, and Outlook.
  • Possession of a valid driver's license with an acceptable driving record.
  • Physical capacity to stand, walk, lift (up to 50 lbs.), and climb.

Benefits:

At Nyberg's ACE, we value our team and offer competitive benefits, including health, dental, and vision insurance for full-time employees. After 60 days of employment, insurance coverage becomes available to eligible employees. Inquiries about vacation, holidays, sick leave, and our 401k retirement plan can be directed to the management team during the interview process.

Nyberg's ACE is an Equal Opportunity Employer.