Food Service Runner

2 weeks ago


New York, New York, United States Felice 15 Gold Street Full time

Position Overview: The individual in this role is tasked with the swift and precise delivery of food orders from the kitchen to the dining area, serving as the vital link between the Front of House and Back of House teams.

Primary Responsibilities:

  • Transport food from the kitchen to the dining space efficiently.
  • Ensure all plates are cleaned of sauces before retrieval from the expo line.
  • Regularly clear tables of used dishes and return them to the dishwashing area.
  • Complete designated opening and closing tasks, including preparing trays and folding napkins for hot plates.
  • Assist with additional responsibilities as directed by management.
  • Adhere to established opening and closing protocols.
  • Maintain a professional demeanor with all colleagues.
  • Support staff in various service aspects to enhance guest satisfaction, particularly in food delivery.
  • Be readily available to staff and guests for any service or beverage inquiries.
  • Follow service procedures outlined in the training manual and assist in communicating these to all food and beverage handlers.
  • Stay knowledgeable about the menu, including allergens and related protocols.
  • Effectively communicate menu items to guests at their tables and engage them regarding our culinary offerings.
  • Clearly announce food items when delivering to tables.
  • Execute open-handed and simultaneous service when appropriate.

Essential Qualifications:

  • Ability to collaborate within a team, work efficiently, and follow instructions.
  • Basic skills in food handling, preparation, and sanitation are advantageous.
  • Strong time management skills and the capacity to thrive under pressure in a high-volume environment.
  • Proficient communication skills in English to ensure workplace safety and effective interaction with colleagues, supervisors, and guests.
  • Flexible availability.
  • Capability to comprehend and adhere to both written and verbal directives.
  • Discipline to uphold established standards.
  • Physical ability to lift items weighing up to 25lbs.

ADA Compliance: Felice 15 Gold Street is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act of 1990.

This job description will be reviewed periodically to reflect any changes in duties and responsibilities due to business needs. Essential and marginal job functions may be subject to modification.
#fe15




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