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Gourmet Service Runner

2 months ago

New York, New York, United States Resorts World Catskills Full time

Position Title: Fine Dining Food Runner

Job Category: Food & Beverage Operations

Position Overview:

The Food Runner plays a crucial role in ensuring the seamless delivery of food to guests in a high-end dining environment. This position is responsible for efficiently transporting food orders from the kitchen to the dining area, assisting wait staff as necessary, and occasionally supporting the kitchen line during peak times.

Key Responsibilities:

  • Deliver food orders to patrons in a sophisticated restaurant setting.
  • Present food items accurately according to the seating arrangement specified on the order ticket.
  • Skillfully carry an oval tray laden with both hot and cold dishes.
  • Assist in expediting the kitchen line when the Expo is unavailable.
  • Provide exemplary service to all guests, ensuring their dining experience is exceptional.
  • Uphold the restaurant's service standards and operational efficiency.
  • Communicate effectively with kitchen staff to guarantee that orders are fulfilled accurately.
  • Ensure the quality and precision of every order delivered.
  • Perform additional duties as assigned by management.

Required Skills and Experience:

  • Excellent interpersonal and communication abilities.
  • Strong organizational skills with a keen attention to detail.
  • Ability to thrive in a fast-paced environment.
  • Capability to manage multiple tasks simultaneously.
  • Must be at least 18 years of age.
  • Prior experience in hospitality or customer service is preferred.
  • Experience handling high-volume cash registers is advantageous.

Qualifications:

This role requires a commitment to providing outstanding service and maintaining high standards in a dynamic dining atmosphere.