Automotive Service Ambassador

2 days ago


Columbus, Ohio, United States Ricart Automotive Full time
Job Summary

Ricart Automotive is seeking a highly motivated and customer-focused Automotive Service Greeter to join our team. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient service experience, and maintaining a clean and safe service drive.

Key Responsibilities
  • Greet and Direct Customers: Welcome customers as they arrive for their service appointments and direct them to the proper area of the service drive.
  • Verify Appointment Details: Confirm appointment details, including vehicle information and service requirements.
  • Provide Vehicle Scan Results: Show customers the results of their vehicle scan and answer any questions they may have.
  • Transport Vehicles: Transport customer vehicles to the appropriate locations during their service appointment and maintain loaner vehicles as needed.
  • Maintain Service Drive: Ensure the service drive and surrounding areas are clean and free of hazards.
Requirements
  • Valid Driver's License: Must have and maintain a valid driver's license with less than 6 points to remain insurable and able to drive on company property.
  • High School Education: High school education or equivalent required.
  • Manual Vehicle Experience: Ability to drive a manual vehicle preferred, but not required.
  • Weather Conditions: Must be able to work in all weather conditions.
  • Night and Weekend Shifts: Must be able to work nights and weekends as needed.
  • Physical Demands: Must be able to walk around/stand for long periods.
What We Offer

Ricart Automotive is an equal-opportunity employer offering a competitive salary, comprehensive benefits package, and opportunities for advancement in a fast-paced and dynamic work environment.



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