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Retail Operations Leader

2 months ago

Toledo, Ohio, United States Sheetz Full time
COMPANY OVERVIEW
At Sheetz, we believe that our team members are the heart of our operations. We are looking for a dedicated individual to take on the role of Store Manager, guiding our team to deliver exceptional service and maintain a vibrant workplace.

POSITION SUMMARY
The Store Manager is responsible for fostering a positive and energetic environment that prioritizes customer satisfaction. This role involves not only overseeing daily operations but also inspiring and leading a team to achieve their best.

KEY RESPONSIBILITIES
The primary duties of the Store Manager include but are not limited to:
  • Championing a Customer First culture within the store.
  • Conducting regular management meetings to promote open communication and feedback.
  • Ensuring all positions are filled with well-trained staff.
  • Monitoring compliance with company policies and procedures.
  • Driving profitability by analyzing business performance and implementing improvements.
  • Evaluating team performance against key objectives.
  • Building strong relationships within the local community to enhance store success.
  • Leading special projects or initiatives as required.

QUALIFICATIONS
Education:
High School Diploma or equivalent is required; a 2-year degree in a business-related field is preferred.

Experience:
A minimum of 3 years of supervisory experience is preferred, particularly in fast food, restaurant, retail, or convenience sectors.

SKILLS AND ATTRIBUTES
The ideal candidate will possess:
  • Strong leadership and management capabilities.
  • Excellent interpersonal and communication skills.
  • Proficient team-building skills.
  • Strong analytical abilities.
  • A commitment to the company's mission and customer focus.
  • Integrity, honesty, and respectfulness.