Customer Service Representative

2 weeks ago


Parma, Ohio, United States Valvoline Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and providing top-notch service to our valued clients.

Key Responsibilities
  • Provide personalized service to customers, addressing their needs and concerns in a professional and courteous manner.
  • Utilize product knowledge and services to present oil change options and additional services to customers.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Participate in ongoing training and development to enhance product knowledge and service skills.
What We Offer
  • Competitive hourly rate of $16.75
  • Paid on-the-job training with opportunities for advancement
  • Flexible work schedule with no late evenings or holidays
  • Paid time off (PTO) and holiday pay
  • Company-provided uniforms and tools
  • Tuition and certification assistance
  • Medical and prescription drug coverage with Health Savings Account contributions
  • Dental, vision, and 401(k) retirement savings plans with 100% match up to 5%
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Physical ability to lift up to 50 pounds and stand for extended periods
Why Join Our Team?

At Valvoline, we are committed to fostering a welcoming and inclusive workplace culture. We believe in promoting from within and providing opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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