Produce Associate

4 weeks ago


Lubbock, Texas, United States Sam's Club Full time
Produce Associate Job Summary

As a Produce Associate at Sam's Club, you will play a vital role in ensuring the quality and freshness of our produce offerings. You will be responsible for maintaining a positive attitude, greeting and thanking members, and providing exceptional customer service to members across the club. This includes answering any questions they may have, maintaining a clean, neat, and member-ready area, and receiving and stocking merchandise in an organized manner. Additionally, you will be expected to maintain inventory levels to prevent out-of-stock and over-stock products. If you have a passion for produce and a commitment to excellence, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Maintain a positive attitude and provide exceptional customer service to members
  • Ensure the quality and freshness of produce offerings
  • Maintain a clean, neat, and member-ready area
  • Receive and stock merchandise in an organized manner
  • Maintain inventory levels to prevent out-of-stock and over-stock products


What You'll Do:

Be a Team Member:

Maintains up-to-date knowledge of the products; collaborating with cross functional teams and helping educate other associates on tools, tasks, and resources; communicating effectively and developing interpersonal skills for providing customer service; and being flexible to the needs of the business to work in other areas, tracking goods, maintaining in-stock levels, and controlling shrinkage in a timely manner.


Be an Expert:

Understands the processes and specifications related to quality of various types of produce merchandise (for example, taste, preparation method or use, seasonality); preparing (trim, crisp, package, scale) products according to established standards; maintaining product safety and following company sanitation guidelines; and adhering to applicable laws, regulations, and company policies related to produce quality.


Be a Techie:

Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilizing hand held technology to make immediate business decisions related to production, training, and product quality with the member in mind; adapting to new tools and encouraging others to use them.


Be an Owner:

Drives the performance of the area; utilizing digital tools; using perpetual inventory management techniques to stock and rotate department products; ensuring quality and date control standards; eliminating waste; guiding peers and providing attention to customer needs; assisting customers according to company policies and procedures.


Be a Talent Ambassador:

Being an advocate for the department and the club by valuing the member's experience in meat area and modeling high quality service and products; executing the basics at highest possible level of quality; and exhibiting energy, commitment, and passion for the work.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.


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