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Restaurant Operations Manager

2 months ago

Fort Worth, Texas, United States Raising Cane's Chicken Fingers Full time
{"title": "Operations Manager - Asst. General Manager", "description": "Job Summary

The Operations Manager - Asst. General Manager is a key member of our team, responsible for supporting the General Manager in the day-to-day operations of the restaurant. This role requires a creative and dedicated individual who can convey the Canes culture to Crewmembers and Customers alike.

Key Responsibilities
  • Operations Management:
    • Lead the team to achieve high levels of customer satisfaction and quality
    • Manage restaurant operations, including planning and forecasting sales, labor, and COGs
    • Ensure restaurant cleanliness and maintenance
    • Lead monthly inventory counts and ensure weekly vendor orders are made and properly received
  • Business Management:
    • Support the General Manager in managing food and labor costs to increase restaurant profitability
    • Lead the restaurant to achieve financial goals set by the Operations Leadership Team
    • Identify and address issues that impact restaurant performance
  • People Management:
    • Use company-approved selective hiring criteria to maintain a quality Crewmember roster
    • Train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation
    • Support the professional development of Shift Managers and Crewmembers
  • Project Support:
    • Understand and support company-driven programs and initiatives
    • Collaborate with the General Manager to execute local marketing plans
Requirements
  • Minimum of High School Diploma or equivalent required, some College preferred
  • Must be 18 years of age or older
  • Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)
  • Ability to lead, motivate, and empower the Canes Crewmembers
  • Ability to manage basic tasks, the restaurant's Crewmembers and fiscal operations
  • Takes initiative
  • Has excellent verbal and written skills
  • Ability to recognize problems and problem solve
  • Ability to set goals and convert plans into action
  • Knowledge of Labor Laws
  • Knowledge and skills in staffing, scheduling, people and cost management
  • New Restaurant opening experience a plus
  • 3 years restaurant or retail management preferred
", "company": "Raising Cane's Chicken Fingers"}