Fitness Center Representative

1 month ago


Dayton, Ohio, United States Planet Fitness OHDE Knapp Group Full time
Job Summary

The Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests.


Key Responsibilities

• Greet members, prospective members, and guests with a warm and welcoming attitude.


• Handle all front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.


• Provide tours to prospective members and respond to member questions and concerns in a timely and professional manner.


• Collaborate with the Assistant Manager or Manager to resolve member issues and ensure a positive experience.


Requirements

• Customer service background preferred.


• Basic computer proficiency.


• A passion for fitness and health.


• Strong communication and interpersonal skills.


• Ability to work in a fast-paced environment and multitask effectively.


• High School diploma/GED equivalent required.


• Must be 18 years of age or older.


Physical Demands

• Continual standing and walking during shift.


• Continual talking in person or on the phone during shift.


• Must be able to occasionally lift up to 50 lbs.


• Will occasionally encounter toxic chemicals during shift.


Planet Fitness OH/DE Knapp Group is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion.



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