IT Support Specialist

1 week ago


Minneapolis, Minnesota, United States VAA, LLC Full time
IT Support Specialist

VAA, LLC is seeking a skilled IT Support Specialist to join our team. As a key member of our technical staff, you will provide expert support for our software programs and hardware, ensuring seamless operation and optimal performance.

Responsibilities:
  • Provide technical assistance to staff on software programs and hardware, including laptops, desktops, printers, scanners, and mobile devices.
  • Track and respond to all instances of support through our IS ticketing queue, updating the status of each ticket.
  • Install and upgrade hardware and software applications for new users.
  • Update computer software and hardware as requested.
  • Train end-users on hardware functionality and software programs.
Requirements:
  • Three years of IT experience, with a minimum of two years supporting O365 in a Windows 10 environment.
  • Valid Certification(s) and/or related associate degree preferred.
About VAA, LLC:

We value our employees and strive to create a work environment that is inclusive, supportive, and challenging. Our company is built on lasting relationships and authenticity with clients and each other.

We offer a comprehensive benefits package, including competitive compensation, medical, dental, vision, disability, 401(k), profit-sharing, paid holidays, PTO, wellness programs, flexible schedules, and professional development opportunities.

VAA, LLC is an Affirmative Action/Equal Opportunity Employer committed to providing equal employment opportunity to all employees and applicants for employment without regard to race, color, creed, religion, gender, age, national origin, familial status, disability, veteran status, sexual orientation, gender identity, marital status, public assistance status, or any other status protected by applicable law.



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