Customer Experience Associate

3 days ago


Columbus, Ohio, United States SIHO Insurance Services, Inc. Full time
Customer Experience Associate

We are looking for a highly skilled Customer Experience Associate to join our team at SIHO Insurance Services, Inc. As a key member of our customer-facing team, you will be responsible for delivering exceptional service experiences for our members.

Main Responsibilities
  • Provide Personalized Support: Empower our members to make informed decisions about their healthcare by providing personalized support and guidance.
  • Manage Customer Relationships: Foster strong relationships with our members, ensuring timely issue resolution and maintaining high-quality service standards.
  • Continuously Improve Service Delivery: Collaborate with colleagues to identify areas for improvement and implement changes that enhance our service delivery.
Requirements
  • Education: High School Diploma or equivalent required; 2+ years of customer service experience preferred.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office.
  • Emotional Intelligence: Strong emotional intelligence to provide empathetic solutions, ensuring member health and safety.

Estimated Salary: $55,000 - $80,000 per year depending on location and experience.



  • Columbus, Ohio, United States PNC Financial Services Group Full time

    About the PositionWe are currently seeking a Customer Experience Associate to join our Retail Branch team in Columbus, OH. As a key member of our team, you will be responsible for delivering exceptional customer service, processing banking transactions, and educating customers on new technology.This is an excellent opportunity for individuals who are...


  • Columbus, Ohio, United States Drury Hotels Full time

    Join our dynamic team at Drury Hotels as a Customer Experience Associate! As a key player in delivering exceptional service, you will assist guests in a friendly, efficient, courteous and professional manner. With an estimated salary of $48,000 - $58,000 per year, this role offers opportunities for growth and professional development.About the Role:Providing...

  • Sales Associate

    2 weeks ago


    Columbus, Ohio, United States Burlington Full time

    As a Sales Associate at Burlington Stores, Inc., you will play a key role in delivering exceptional customer experiences and driving sales growth. The ideal candidate is an outgoing, upbeat people-person with great organizational skills who thrives in a high-energy environment.Retail Sales Associates are the face of our brand, responsible for greeting and...


  • Columbus, Ohio, United States First Merchants Bank Full time

    Job Role">As a Customer Relationship Representative, you will play a critical role in building strong relationships with customers, driving sales growth, and delivering exceptional customer service in our banking centers.">Key Duties">">Manage customer relationships, identifying their financial needs and offering tailored solutions.">Develop and implement...


  • Columbus, Ohio, United States Phase three Brands Full time

    Job Overview:As a Restaurant Crew Staff member at Phase Three Brands, LLC, you will play a critical role in delivering exceptional customer experiences and preparing high-quality food products.Responsibilities:">Provide excellent customer service and ensure customer satisfaction.">Prepare food products according to recipes and standards.">Maintain a clean...


  • Columbus, Ohio, United States Bob Caldwell Automotive, Inc Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Bilingual Automotive Salesperson to join our team at Bob Caldwell Automotive Group. As a key member of our sales team, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.About the TeamYou will be part of a dynamic and...


  • Columbus, Ohio, United States Smoothie King Full time

    About This OpportunityWe are seeking highly motivated individuals to join our team as part-time or full-time crew members. As a key member of our team, you will be responsible for providing exceptional customer experiences, maintaining a clean store environment, and promoting high-quality products.You will work closely with our management team to drive sales...


  • Columbus, Ohio, United States Henri's Cloud Nine Full time

    Join Our TeamWe are looking for highly motivated sales consultants to join our team at Henri's Cloud Nine, the nation's largest prom, pageant, and bridal gown retailer.About This RoleThis is an exciting opportunity to work in a fast-paced environment where you will be responsible for assisting customers in finding dresses and accessories for life's most...


  • Columbus, Ohio, United States Nike Full time

    Nike is seeking a motivated and enthusiastic Retail Associate to join their team. As an Associate at Nike, you will play a key role in creating a fun and energetic environment for customers. This includes consistently meeting operational and merchandising standards, partnering with teammates on tasks and processes, and ensuring a basic understanding of...


  • Columbus, Ohio, United States Safelite Group, Inc. Full time

    Safelite Group, Inc. is committed to delivering exceptional customer experiences. We are seeking a seasoned professional to join our team as a Contact Center Supervisor. In this critical role, you will oversee a team of associates, providing guidance and support to ensure seamless service delivery. Your expertise will be instrumental in creating a culture of...


  • Columbus, Ohio, United States American Signature Furniture Full time

    Sales Associate Job Description at American Signature FurnitureWe are seeking a highly motivated and customer-focused individual to join our sales team as a Sales Associate. In this role, you will have the opportunity to develop your sales and customer service skills while working in a dynamic and supportive team environment.Responsibilities:- Engage with...


  • Columbus, Ohio, United States Zales Full time

    Sales Associate Position at ZalesWe are currently seeking a highly motivated Sales Associate/Jewelry Consultant to join our team at Zales in Columbus, GA. As a key member of our sales team, you will be responsible for building strong relationships with customers, driving sales growth, and contributing to the success of our business.Key ResponsibilitiesEngage...


  • Columbus, Ohio, United States Tailored Brands Inc Full time

    Why Work With UsTailored Brands offers a unique opportunity for growth and development in a dynamic retail environment. Our Retail Sales Associates play a vital role in creating a memorable shopping experience for our customers. Estimated salary range for this position is $15-$18 per hour, based on location and experience. Key Responsibilities: Engage with...


  • Columbus, Ohio, United States Old Navy Full time

    **Job Description:**We are looking for a highly motivated Customer Experience Representative to join our team at Old Navy. As a Sales Associate, you will play a critical role in creating a positive shopping experience for our customers.**Key Responsibilities:**Deliver exceptional customer service by being knowledgeable about our products and services.Drive...


  • Columbus, Ohio, United States United Dairy Farmers Full time

    Company Overview: United Dairy Farmers is a leading retail chain offering a wide range of products and services to its customers. As a Guest Service Associate, you will play a crucial role in ensuring that our customers receive exceptional service and have an enjoyable shopping experience.Estimated Salary: $12-$15 per hour, depending on experience and...


  • Columbus, Ohio, United States Lovesac Full time

    OverviewLovesac is a leading provider of innovative, adaptive furniture solutions that bring comfort and peace of mind to millions of homes worldwide. Our mission is to revolutionize the way people live by offering furniture that evolves alongside their lives.About the RoleWe are currently seeking an experienced Sales Associate to join our team. As a Sales...


  • Columbus, Ohio, United States American Signature Furniture Full time

    Join Our TeamAmerican Signature Furniture is seeking a talented and enthusiastic Sales Associate to join our team. As a key contributor to our sales success, you will engage with customers, showcase our products, and collaborate with colleagues to deliver exceptional experiences.Key Responsibilities- Build rapport with customers to understand their needs and...


  • Columbus, Ohio, United States Puma Full time

    About the JobWe are looking for a skilled Retail Sales Associate to join our team. The successful candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong commitment to delivering exceptional customer service.Responsibilities:Engage with customers, respond to their needs, and provide...


  • Columbus, Ohio, United States Taylor Springs Health Campus Full time

    About the OpportunityTaylor Springs Health Campus is a Fortune Best Places to Work in Aging Services and a certified Great Place to Work. We are committed to helping you reach your full potential and to diversity and inclusion in the workplace.Job SummaryWe are seeking a Sales Associate to promote our Senior Living Communities and develop their sales career....


  • Columbus, Ohio, United States Carter'sOshKosh Full time

    Join Our Team!Carter's is a vibrant North American apparel retailer dedicated to serving families with young children through our various brands, including Carters, OshKosh Bgosh, Skip*Hop, and Little Planet.We value diversity, equity, and inclusion in our workplace, striving to create a welcoming environment for everyone.About the JobThis Sales Associate...