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Technical Product Director

2 months ago

Albuquerque, New Mexico, United States Lavu, Inc. Full time
Job Title: Director: Technical Product

About the Role:

Lavu, Inc. is a leading provider of restaurant point of sale (POS) systems and payment processing. We are seeking a highly skilled Director: Technical Product to join our team and drive the technical product roadmap for our POS, Online Ordering, Payments, Payroll, and other services.

Key Responsibilities:

  • Own and drive the technical product roadmap for Lavu's POS, Online Ordering, Payments, Payroll, and other services.
  • Work closely with designers, developers to concept, prototype, ship, measure, and improve products that directly improve outcomes for restaurants.
  • Define both product strategy and detailed technical requirements for each feature.
  • Research and propose new features with the full understanding of the tech stack.
  • Champion customer needs internally by building strong relationships with sales, marketing, and customer success.
  • Collaborate with the DevOps team and make sure that production systems are stable, and secure to meet the customer demands.
  • Maintained a detailed documentation for customers.

Requirements:

  • Minimum of 3 years of experience as a principal technical product manager for SaaS products, preferred: hospitality/restaurant domain experience
  • Experience in defining and launching mobile, and web products (iOS experience is plus)
  • A proven track record of working collaboratively and effectively with cross-functional teams.
  • Startup mindset to create compelling product features and technical definition and work with engineering teams.
  • Ownership of scaling a product, including setting, measuring, and optimizing the right metrics
  • Guide members of engineering teams on how to build with new technologies, how to set patterns and frameworks
  • Experience in monitoring for potential customer issues and proactively recommending technical solutions
  • Experience in working closely with remote engineering teams
  • Self-starter with a problem solver mentality
  • Ability to work in a collaborative, cross-functional team environment. Ability to communicate technical ideas verbally and in writing
  • Understand the end-to-end configuration, technical dependencies and overall characteristics of production services
  • Deep understanding in AWS, iOS, Databases and Web technologies. Strong SQL skills, and comfortable in working production DBAs
  • B.S. Computer Science, and MBA

What We Offer:

Lavu, Inc. offers a dynamic and fast-paced work environment with opportunities for growth and professional development. We are committed to delivering cutting-edge technology and exceptional customer support to our clients.

How to Apply:

Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you