Konica Minolta Production Field Service Technician
4 weeks ago
Pacific Office Automation is a leading document imaging and technology dealer with over 40 years of experience. We are seeking a skilled Konica Minolta Production Field Service Technician to join our service team in the Albuquerque, NM area.
This is a field position with a territory covering all of Albuquerque and surrounding areas. As a Konica Minolta Production Field Service Technician, you will be responsible for troubleshooting and repairing office equipment, providing high-quality technical support to our customer base, and communicating with customers to ensure satisfaction.
Key Responsibilities:
- Troubleshoot and repair office equipment, including copiers, printers, and fax machines
- Provide technical support to customers, ensuring their equipment is functioning optimally
- Communicate effectively with customers to understand their needs and resolve issues
- Develop creative solutions to complex problems
- Manage time, resources, and territorial considerations to ensure efficient service delivery
Requirements:
- 2-6 years of relevant experience in field service or a related field
- Proven experience with servicing and repairing Konica Minolta production-level equipment
- Advanced Konica Minolta certifications are required
- Strong computer knowledge and proficiency in Windows 10 applications
- Excellent customer service and communication skills
- Strong problem-solving and mechanical/electrical skills
- Valid driver's license with a clean driving record
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Company vehicle and paid training
- Comprehensive medical, dental, and vision insurance
- 401(k) matching program
- Flexible PTO and vacation policies
Pacific Office Automation is an equal employment opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment.
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