Customer Service Representative II
2 days ago
Ace Parking is a leading parking management expert with a strong commitment to customer satisfaction. Our company values are built on a foundation of respect, courtesy, and a deep commitment to community.
CultureWe have a unique culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. We prioritize clear values, caring, loyalty, humility, and a deep commitment to community in our decision-making and interactions with customers, clients, suppliers, and team members.
About the PositionAs a Customer Service Representative II, you will play a key role in delivering exceptional customer service and ensuring a positive experience for our customers. Your responsibilities will include assisting customers with locating vehicles, jump starts, and flat tires, patrolling parking areas to prevent vehicle damage and theft, and conducting lot counts and lifting barricades to open or close parking areas.
Key Responsibilities- Assist customers with locating vehicles, jump starts, and flat tires.
- Patrol parking areas to prevent vehicle damage and theft.
- Conduct lot counts and lift barricades to open or close parking areas.
- Direct customers to parking areas or parking spaces using hand signals or flashlights as necessary.
- Replace broken gate arms.
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Ability to work in various weather conditions.
- Medical, dental, vision, life insurance coverage for full-time, eligible employees.
- Flexible Spending Accounts for full-time, eligible employees.
- 401k.
- Vacation/Sick for full-time and part-time employees.
- Holiday for full-time and part-time employees.
- Discount programs.
Ace Parking is committed to the full inclusion of all qualified individuals and ensures that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: describing the accommodation.
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