Patient Advocate Representative

4 weeks ago


Frisco, Texas, United States Conifer Revenue Cycle Solutions Full time
Job Summary

We are seeking a highly skilled Patient Advocate Representative to join our team at Conifer Revenue Cycle Solutions. As a key member of our revenue cycle team, you will play a critical role in ensuring the financial well-being of our patients.

Key Responsibilities
  • Conduct thorough interviews with patients and/or family members to determine eligibility for various government and non-government programs.
  • Record and maintain accurate documentation of all activities performed on patient accounts, including financial clearance and collections.
  • Perform financial clearance functions, including collections, and prepare accounts for Financial Assistance review.
  • Develop and maintain strong relationships with patients, hospital staff, and case management teams to ensure seamless communication and efficient processing of patient accounts.
  • Conduct field visits to patient homes for skip tracing and assisting patients with documents, as needed.
Requirements
  • High school diploma or equivalent required; minimum 2 years of experience in social services, hospital admitting, or related field.
  • Working familiarity with federal, state, and county programs, as well as proficiency in Microsoft Office applications.
  • Excellent communication and interpersonal skills, with ability to work independently and as part of a team.
  • Bi-lingual preferred (Spanish).
Benefits
  • Competitive hourly rate: $15.80-$23.70 per hour.
  • Eligibility for signing bonus for qualified new hires.
  • Conifer observed holidays receive time and a half.
  • Comprehensive benefits package, including medical, dental, vision, disability, and life insurance.
  • Paid time off (vacation & sick leave) – minimum of 12 days per year.
  • 401k with up to 6% employer match.
  • 10 paid holidays per year.


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