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Floor Manager

2 months ago

New York, New York, United States Hutong - New York Full time

Job Summary:

Hutong - New York is seeking a highly skilled and experienced Floor Manager to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for ensuring that all aspects of the dining experience meet the highest standards of quality and excellence.

Key Responsibilities:

  • Food Safety and Quality Control: Ensure that all food safety procedures are followed, including proper storage, handling, and preparation of food. Conduct regular checks to ensure that food is stored at the correct temperatures and that expiration dates are monitored.
  • Staff Training and Development: Train servers in excellent customer service techniques, including greeting customers, recommending menu items, and suggesting wine pairings. Provide ongoing coaching and feedback to ensure that staff are meeting the highest standards of service.
  • Dining Experience Management: Oversee all aspects of the dining experience, including setting up reservations, seating guests, and ensuring that guests have a positive experience. Monitor the volume of customers to ensure that wait times are reasonable and that the dining area is maintained in a clean and organized manner.
  • Inventory Management: Monitor and maintain inventory levels of food and supplies to ensure that adequate stock levels are maintained. Coordinate with the kitchen staff to ensure that food is prepared and served in a timely manner.
  • Staff Management: Manage the restaurant staff, including hiring and firing personnel, conducting performance evaluations, and addressing any issues with staff members. Determine staffing needs based on sales volume, special events, and holidays.

Requirements:

  • Proven experience in a similar role, preferably in a high-volume restaurant environment.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong attention to detail and ability to maintain high standards of quality and excellence.