Current jobs related to Client Success Manager - New York County New York - Rokt

  • Client Success Manager

    3 weeks ago

    New York, New York, United States Exegy Inc Full time

    Job Title: Client Success ManagerExegy Inc is seeking a Client Success Manager to join our team in New York City. As a Client Success Manager, you will be responsible for ensuring our clients receive the best client service from a solutions, product, project, and relationship management perspective.Key Responsibilities:Develop as a subject matter expert...

  • Client Success Manager

    4 weeks ago

    New York, United States ProCFO Partners Full time

    This is a remote position. Job Title: Client Success Manager Location: Remote Reports to: Client Success Leader Company Overview: Since 2020 ProCFO Partners has been revolutionizing financial management for small to midsized businesses. By offering fractional CFO services we provide tailored financial strategies and insights that help businesses...

  • Client Success Manager

    3 weeks ago

    New York, United States ProCFO Partners Full time

    This is a remote position. Job Title: Client Success Manager Location: Remote Reports to: Client Success Leader Company Overview: Since 2020 ProCFO Partners has been revolutionizing financial management for small to midsized businesses. By offering fractional CFO services we provide tailored financial strategies and insights that help businesses...

  • Client Success Manager

    3 weeks ago

    New York, New York, United States ProCFO Partners Full time

    Client Success ManagerThis is a remote position.Location: Remote Reports to: Client Success Leader Company Overview: ProCFO Partners has been revolutionizing financial management for small to midsized businesses since 2020. By offering fractional CFO services, we provide tailored financial strategies and insights that help businesses thrive. With our...

  • Client Success Manager

    3 weeks ago

    New York, New York, United States ProCFO Partners Full time

    Job Title: Client Success ManagerLocation: RemoteReports to: Client Success LeaderCompany Overview:ProCFO Partners has been revolutionizing financial management for small to midsized businesses since 2020. Our fractional CFO services provide tailored financial strategies and insights that help businesses thrive. Our FGC Financial Flywheel ensures sustainable...

  • Client Success Manager

    4 weeks ago

    New York, New York, United States Franklin Fitch Full time

    Unlock Your Potential as a Client Relationship ManagerJoin a Prestigious IT Company in Brooklyn, NYThis exciting opportunity is perfect for a motivated and customer-focused professional who wants to deliver exceptional service and drive business growth. As a Client Relationship Manager, you will be the primary point of contact for up to twenty clients,...

  • Client Success Manager

    4 weeks ago

    New York, New York, United States SquarePeg Full time

    Job Title: Client Success LeadAt SquarePeg, we are seeking a highly skilled Client Success Lead to join our team. This is an exciting opportunity to help launch a new service that can improve healthcare for millions of at-risk patients.Key Responsibilities:Ensure the successful implementation and adoption of software in hospitals, health systems, and...

  • Client Success Manager

    3 weeks ago

    New York, New York, United States VML Full time

    About the RoleGain Theory is a leading global marketing effectiveness and foresight consultancy. We combine quality data, proprietary technology, and advanced analytics to give our clients the confidence to make better informed investment decisions that drive growth. As a Client Success Manager, you will play a key role in delivering specific client service...

  • Client Success Manager

    4 weeks ago

    New York, New York, United States Lavanda Ventures Ltd. Full time

    Job Title: Client AdvisorAre you a seasoned professional with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy building strong relationships with clients? We're seeking a highly motivated and results-driven Client Advisor to join our team at Lavanda Ventures Ltd.About the RoleAs a Client Advisor,...

  • Client Success Specialist

    3 weeks ago

    New York, New York, United States Haymarket Media Inc Full time

    Job Title: Client Success SpecialistHaymarket Media, Inc. is seeking a Client Success Specialist to join the Medical Communications team. This position is located in our New York office, with two days on-site (Tuesdays and Wednesdays) and three days remote.Job Overview:The Client Success Specialist facilitates the execution process of our digital advertising...

  • Client Success Specialist

    1 month ago

    New York, New York, United States Wealthy Recruiting Full time

    {"title": "Client Success Specialist", "content": "Job SummaryWe are seeking a detail-oriented and proactive Client Success Specialist to join our team at Wealthy Recruiting. This role combines accounts receivable duties with a focus on customer success, ensuring a positive client experience throughout the process.Key ResponsibilitiesBookkeeping: Maintain...

  • Project Manager, Client Success Lead

    4 weeks ago

    New York, New York, United States iHeartMedia, Inc Full time

    About iHeartMedia, Inc.iHeartMedia, Inc. is a leading media and entertainment company that reaches 90% of Americans every month. With a strong presence in the audio industry, we offer a range of innovative products and services that cater to diverse audiences.Job Title: Project Manager, Client SuccessWe are seeking a highly skilled Project Manager, Client...

  • Teacher Opportunity at Success Academy

    2 weeks ago

    New York, New York, United States Success Academy Full time

    At Success Academy, we're passionate about providing a world-class education to students in New York City. We're seeking a dedicated Teacher who shares our commitment to academic excellence and student success.About the Role:This is an exciting opportunity to join our team of talented educators and make a meaningful impact in the lives of our students. As a...

  • Senior Manager, Client Success Lead

    4 weeks ago

    New York, New York, United States InMobi Full time

    Job DescriptionAt InMobi, we're on a mission to power our customers' growth with innovative content and commerce experiences that help them activate their audiences and drive real connections.We're seeking a seasoned Senior Manager, Client Success Lead to join our team and lead and grow relationships with our programmatic clients (brands and agencies), and...

  • Client Success Lead

    2 months ago

    New York, United States SquarePeg Full time

    Our client is launching a new service in parternship with top hospitals and large health networks to help healthcare providers coordinate transportation for lowincome elderly and disabled patients. This is an exciting opportunity to help launch a product that can legitimately improve the healthcare for millions of at risk patients who face transportation...

  • Client Success Lead

    1 month ago

    New York, United States SquarePeg Full time

    Our client is launching a new service in parternship with top hospitals and large health networks to help healthcare providers coordinate transportation for lowincome elderly and disabled patients. This is an exciting opportunity to help launch a product that can legitimately improve the healthcare for millions of at risk patients who face transportation...

  • Associate Director

    5 days ago

    New York, United States Training The Street Full time

    Training The Street (TTS) is the world's leading financial learning services company offering targeted and customized training courses to corporate and educational clients. Through the use of highly effective, intuitive teaching methods in an interactive, multimedia setting, our mission is to teach the everyday valuation techniques and financial modeling...

  • VP, Client Success Lead

    4 weeks ago

    New York, New York, United States EHE Health Full time

    Job Title: VP, Client SuccessAt EHE Health, we are seeking a seasoned professional to join our team as a VP, Client Success. This role will be responsible for cultivating partnerships with our key clients and demonstrating the impact of preventive healthcare.Key Responsibilities:Establish and maintain productive relationships with key client personnelManage...

  • Client Success Manager

    2 months ago

    New York, United States Saximo Search Full time

    Alternative data platform is seeking a Technical Customer Success Manager. The role requires both data analysis experience (SQL, light Python) and experience interfacing with buy side investment and data team members.RESPONSIBILITIESManage a team that interfaces with PMs, Analysts, and Data team members to explain product offerings and serve as an industry...

  • Enterprise Client Success Specialist

    3 months ago

    New York, New York, United States Flowcode Full time

    Flowcode is at the forefront of bridging offline and online interactions, creating direct connections between brands and consumers. By integrating data-driven design with cutting-edge conversion technology, Flowcode facilitates contactless connections with remarkable speed, security, and simplicity. As a privacy-compliant and ultra-fast scanning solution,...

Client Success Manager

2 months ago

New York County New York, United States Rokt Full time
About the Role

We are seeking a highly skilled Strategic Account Manager to join our team at Rokt, a leading ecommerce company. As a key member of our sales team, you will be responsible for driving business growth and delivering exceptional customer experiences.

Key Responsibilities
  • Master the functionality of our platform and utilize insights and data to optimize campaigns across your portfolio to deliver on individual and client KPIs.
  • Work closely with our sales team to uncover marketing goals and identify relevant Rokt Solutions for leading Global, Regional, and National businesses.
  • Create and manage effective relationships between all relevant stakeholders.
  • Support the broader team in new business growth and the ownership of client strategy and ongoing strategic account recommendations to drive client return.
  • Tactical account planning and relationship building.
  • Developing relevant marketing reports and client-facing account proposals with the support of cross-functional teams.
  • Build and maintain strong direct client relationships and with designated media agencies.
  • Monthly and quarterly revenue forecasting and account plans.
Requirements
  • Proven experience in a client-facing account management role across digital media, marketing, or digital sales with 3+ years in delivering exceptional customer experience.
  • Significant exposure to customers and industry partners alike, projecting a professional image of the company both internally and externally.
  • Effective communication and interpersonal skills, ensuring all communication reflects the company culture.
  • Strong analytical problem-solving skills with a common sense and practical solutions orientation.
  • Results-oriented team player who leads by example, holds self-accountable for performance, takes absolute ownership, and champions all aspects of customer and product initiatives.
  • Passionate commitment to the customer and to product quality, championing the product and the customer's needs, and implementing a model of continuous improvement in both company goals and project-related tasks.
  • Highly proficient in Word, Excel, PowerPoint, Google Docs, Online CRM tools (e.g., Salesforce/Hubspot), and analytics software such as Tableau.
About Rokt

Rokt is a mission-driven, hyper-growth community of curious explorers, aiming to unlock the full potential in ecommerce and beyond. We value diversity, transparency, and smart, humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good, making the world better.

About the Benefits
  • Accelerate your career with roadmaps to leadership and an annual $5000 training allowance.
  • Become a shareholder with equity in the company.
  • Enjoy catered lunch every day and healthy snacks in the office, plus join the gym on us.
  • Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance for your entire family.
  • Dog-friendly office.
  • Extra leave (bonus annual leave, sabbatical leave, etc.).
  • Work with the greatest talent in town.
  • See the world with offices in New York, Seattle, Sydney, Tokyo, and London.