Branch Manager

7 hours ago


Michigan Center, Michigan, United States Michigan Mutual Full time
Job Opportunity

The Michigan Mutual Branch Manager is a key professional position within the Sales Department. This role is responsible for the administration and efficient daily operation of their assigned branch, including operations, product sales, and customer service in accordance with the Company's strategic objectives. The successful candidate will develop new business, promote the sales and service culture through effective coaching, guidance, and staff motivation, and achieve branch sales goals through new business sales, referrals, and retention of relationships.

Key Responsibilities
  • Effectively coach and develop branch staff through selling techniques, marketing ideas, developing new lead sources, and closing mortgages
  • Oversee the marketing initiatives for the branch by working with appropriate Company channels to promote and maximize sales opportunities while ensuring compliance is followed
  • Participate in community activities to promote the Company's image and growth, ensuring that the Company maintains a strong local presence
  • Oversee recruiting to help effectively attract top talent for the branch by promoting Company benefits, opportunities, and professional development programs
  • Oversee the preparation and processing of forms and legal documents required for loans and follow the loans to ensure overall compliance
  • Monitor team sales goals, sales activities, and flow of packages in and out of the branch, analyzing and documenting trends and communicating sales 'best practices' to Mortgage Loan Originators
  • Ensure the branch maintains a high level of internal and external appearance for customers while following Company brand standards
  • Actively seek opportunities to stay informed on trends and developments in the local real estate market, as well as changing rules and regulations pertaining to both conventional and government-insured mortgages
  • Act as a resource to Loan Officers by being knowledgeable of company products, policies, and procedures, underwriting requirements, and systems utilization
Requirements
  • Knowledge of current loan and underwriting guidelines
  • Registration with the National Mortgage Licensing System and Registry (NMLS) as a Licensed Loan Originator
  • Intermediate knowledge in Microsoft Word, Excel, Outlook, and Internet Explorer
  • Previous experience managing a team
  • Exceptional customer service
  • Ability to communicate effectively with all levels
  • Ability to positively project the Company and branch
Preferred Qualifications
  • Seven + years previous experience in a similar role
  • Previous experience within the mortgage industry
  • Previous experience in growing new markets


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