Spa Attendant

3 weeks ago


Rancho Santa Fe, California, United States Rancho Valencia Resort & Spa Full time

Job Summary

The Spa Attendant is responsible for ensuring the spa facility exceeds guest expectations for cleanliness and is properly stocked with all amenities. This role requires proactive cleaning and clearing of the locker rooms, relaxation area, and hydrotherapy area after every use.

Key Responsibilities

  • Maintain the cleanliness of the overall spa facility and report maintenance needs to spa management.
  • Assist in the operations of all spa departments as required, including the fitness rooms, locker rooms, relaxation area, treatment rooms, and hydrotherapy area.
  • Maintain the facility in peak sanitary condition at all times.
  • Ensure consistent delivery of Forbes 5-star and Rancho Valencia standards at all times.
  • Maintain proper stocking levels of toiletries in locker rooms and vanities.
  • Transport linen inventory to and from the laundry bin on a regular basis.
  • Wash and fold small linen throughout the day as needed.
  • Sterilize spa slippers and prepare robes.
  • Prepare food and beverage amenities and keep them well stocked throughout the day.
  • Wash, dry, and stock food and beverage dishes.
  • Check for spa package deliveries daily.
  • Inform management when supply stock is low.
  • Actively participate in safety programs and abide by all injury reporting and safety behavior requirements.
  • Participate in and support hotel efforts towards community service, sustainability, and environmental initiatives.

Requirements

  • High school diploma or GED-equivalent.
  • Ability to communicate in English with vendors, guests, and staff to their understanding.
  • Excellent eye for detail, ability to multi-task, and work in a fast-paced environment.
  • Available to work holidays, mornings, evenings, and weekends.

Desirable Qualifications

  • Minimum 2 years of experience in a spa or housekeeping department in a hotel or resort.

Physical Demands

  • Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing.
  • Constant need to perform the following physical activities: grasping, turning, finger dexterity.
  • Frequently needs to stand for long periods of time.
  • Lifting/carrying up to 25 lbs. frequently and 35 lbs. occasionally.
  • Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach.
  • Hearing requirements: constant need to speak on the telephone and/or two-way radio, respond to the general public, and converse with staff. Ability to hear fire alarms and emergency equipment.

Salary

$20.00 per hour


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