Customer Service Export Coordinator
3 weeks ago
Job Summary
SEEDWAY, LLC is a leading seed company providing high-quality farm seed products and lawn and turf products throughout the United States and Eastern Canada. We are seeking a skilled Customer Service Export Clerk to perform a variety of clerical duties, provide customer support, and prepare documentation for seed export.
Key Responsibilities
- Perform order entry and process data entry related to credit status, acknowledgments, and product and price verification.
- Answer telephone calls, determine the nature of business, and direct calls to the correct department or person.
- Communicate with customers, salesmen, brokers, and management to answer questions, disseminate or explain information, take orders, and address complaints.
- Operate office machines such as photocopiers, printers, and personal computers.
- Interact with brokers and government officials to ascertain seed export requirements and facilitate international shipments.
- Prepare documentation for seed export.
Requirements
- Normally requires an Associate's Degree in an agricultural or business discipline, or the equivalent thereof, and 3 years or more work experience.
- Must have and maintain a valid driver's license and a satisfactory driving record.
- Ability to work extended hours as business conditions warrant.
- Demonstrates essential abilities including business knowledge, collaboration, communication, customer focus, decision making, and skill development.
- Must be proficient in Spanish, speaking, reading, and writing.
Working at SEEDWAY
We are an equal opportunity employer, including protected veterans and qualified individuals with disabilities. Employment may be contingent upon receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
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