Customer Service Lead
4 days ago
Are you a natural leader with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and have a knack for inspiring and motivating others? We're seeking a Customer Service Lead to join our Burlington team
Key Responsibilities:
- Model company core values and lead by example, ensuring a customer-first focus and delivering a consistently great experience to all customers.
- Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all customers.
- Maintain a neat and orderly front-end area, troubleshooting issues with registers and transactions.
- Coordinate meal and break periods and monitor schedule adherence.
Requirements:
- Candidates must be able to work a flexible schedule, including early mornings, nights, weekends, and holidays as required.
- Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
What We Offer:
- A competitive wage of $16.13 per hour.
- Flexible hours and an associate discount.
- Part-time associates may be eligible for Burlington's benefits package, including medical coverage and a 401(k) plan.
- Up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
- Training and development opportunities to help you grow with our rapidly expanding brand.
About Burlington:
We're a rapidly growing brand that values workplace diversity and is committed to making a difference in the lives of customers, colleagues, and the communities where we live and work every day.
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