Front Desk Associate

6 days ago


Sterling Heights, Michigan, United States Marriott International Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and memorable experience.

Key Responsibilities
  • Process guest arrivals and departures, ensuring accurate and efficient check-in and check-out procedures.
  • Respond to guest inquiries and resolve issues in a timely and professional manner.
  • Provide information and recommendations on local attractions, dining, and services.
  • Manage guest room assignments and ensure accurate room inventory.
  • Collaborate with other departments to ensure seamless guest experiences.
Requirements
  • High school diploma or equivalent required.
  • No prior work experience necessary, but a positive attitude and willingness to learn are essential.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 10 pounds and stand for extended periods.
About Us

Marriott International is a global hospitality leader, committed to delivering exceptional guest experiences and fostering a culture of inclusivity and respect. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.



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