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Hotel Ambassador

1 month ago

Minneapolis, Minnesota, United States Emery Hotel, Autograph Collection Full time
Job Title: Greeter/Cashier

Emery Hotel, Autograph Collection is seeking a highly skilled and enthusiastic Greeter/Cashier to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a clean and organized work area.

Key Responsibilities:
  • Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
  • Provide exceptional customer service, answering inquiries, and assisting guests with their needs
  • Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
  • Maintain a clean and organized work area, including the cashier station and lobby
  • Collaborate with other departments to ensure seamless guest experiences
  • Offer suggestions and recommendations for nearby attractions, dining options, and activities
  • Demonstrate a proactive approach in resolving guest issues or concerns
  • Uphold the hotel/resort's brand standards and contribute to a positive team culture
Requirements:
  • Excellent customer service skills
  • Strong communication skills
  • Read, write and speak English fluently
  • High energy and enthusiasm
  • Ability to multitask in a fast-paced environment
  • Strong attention to detail
  • Experience with cash handling and point-of-sale systems
  • High School diploma or equivalent
  • Ability to work flexible schedules, including weekends and holidays
Benefits:

Davidson Hospitality Group offers a comprehensive benefits package, including medical coverage, dental and vision coverage, 24/7 Teledoc service, free maintenance medications, pet insurance, hotel discounts, tuition reimbursement, paid time off, and a 401K match.

Working at Davidson is a unique opportunity to be part of a dynamic and innovative team that is redefining the way quality hospitality is delivered. We are an equal opportunity employer and welcome applications from diverse candidates.