Front Desk Coordinator

2 weeks ago


Natick, Massachusetts, United States Jackson Hewitt Full time
Job Summary

We are seeking a highly skilled and friendly Receptionist to join our team at Jackson Hewitt. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for all clients who visit our store.

Key Responsibilities
  • Provide a warm and welcoming greeting to all potential clients, setting the tone for a positive experience.
  • Engage with potential clients to share information about our services, products, and promotions, building rapport and trust.
  • Offer promotional items to potential clients, either by walking the store floor or marketing to local businesses near our storefronts.
  • Assist with scheduling tax preparation appointments, ensuring seamless communication and coordination.
  • Monitor client flow at the location, keeping clients engaged during periods of wait time and maintaining a high level of customer satisfaction.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
What We Offer

As a Receptionist at Jackson Hewitt, you will have the opportunity to work in a dynamic and supportive environment, with opportunities for growth and development. We offer a competitive salary and benefits package, as well as ongoing training and support to help you succeed in your role.



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