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Trading Support Specialist

2 months ago

New York, New York, United States Innova Solutions Full time

Job Summary:

Innova Solutions is seeking a highly skilled Trading Support Specialist to join our team. As a key member of our financial operations team, you will be responsible for providing exceptional support to our clients and internal stakeholders.

Key Responsibilities:

  • First Point of Contact: Serve as the primary point of contact for end-users in Rates, providing timely and effective support to resolve issues and queries.
  • Onboarding Support: Own and deliver onboarding support for new processes and systems within the MAPS organization, ensuring seamless integration and minimal disruption.
  • Partnerships and Collaboration: Build and maintain strong relationships with business stakeholders, application development personnel, and infrastructure contacts to drive business outcomes and improve operational efficiency.
  • Monitoring and Alerting: Monitor and alert critical trading system environments to ensure optimal performance and minimize downtime.
  • Troubleshooting and Problem-Solving: Troubleshoot complex systems issues and proactively identify and resolve problem hotspots to prevent future occurrences.
  • Process Improvement: Develop and implement tools and processes to drive efficiency and stability improvements, ensuring alignment with business objectives.
  • Reporting and Analytics: Accurately track support effort to enable effective management reporting and data-driven decision-making.
  • Change Management: Implement and enforce change management policies to ensure smooth transitions and minimal disruption to business operations.
  • Incident Management: Manage major incidents and problems to minimize impact and ensure prompt resolution.

Requirements:

  • Product Knowledge: Possess in-depth knowledge of Rates, including PV, Delta, Gamma, and derivatives risk, Government Bonds, Agencies, Futures, Swaps, Inflation-linked products, US Treasuries, and Bills.
  • Market Data: Have a general understanding of yield curves, funding curves, volatility/correlation surfaces, and market data.
  • Nice to Have: Familiarity with Bloomberg and Reuters, as well as basic coding knowledge of Python,.NET, or Java applications.
  • Regulatory Knowledge: Awareness of MiFid2 and its impact on pre-trade.
  • Technical Skills: Proficiency in operating systems (Linux), ITIL certification, scripting languages (Unix Shell, Python), SQL (intermediate level), grid computing, job scheduling, batch management, and enterprise monitoring.

What We Offer:

  • Competitive Pay: $58-$63 per hour, based on experience and qualifications.
  • Benefits: Medical and pharmacy coverage, dental/vision insurance, 401(k), health savings account (HSA), flexible spending account (FSA), life insurance, pet insurance, short-term and long-term disability, accident and critical illness coverage, pre-paid legal and ID theft protection, sick time, and paid leaves.

About Innova Solutions:

Innova Solutions is a global technology and business transformation solutions provider, employing approximately 50,000 professionals worldwide. We deliver strategic solutions to our clients, enabling them to operate as leaders within their fields.