Medical Support Specialist

5 days ago


Los Angeles, California, United States MLK Community Healthcare Full time
Job Summary

MLK Community Healthcare is seeking a highly skilled and detail-oriented Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and ensuring a smooth clinical experience.

Key Responsibilities
  • Assist healthcare providers with patient-related procedures, patient history, and maintain a smooth patient flow.
  • Function as a liaison between healthcare providers, patients, and medical office staff.
  • Perform basic medical procedures, such as injections, immunizations, and electrocardiograms, as assigned.
  • Acquire thorough patient histories, document preventative care, and assist with medication reconciliation.
  • Review patient orders for completeness, cancel any incomplete orders, and rectify inaccuracies.
  • Review referrals and laboratory requisitions for accuracy and completeness.
  • Obtain waivers and consents, document procedures, and provide instructions to patients.
  • Prepare examination rooms, maintain supplies, and ensure rooms are disinfected.
  • Assure patients are checked out and provided with a patient summary plan.
  • Exhibit tact, courtesy, respect, cooperation, and support in all interactions with patients, staff, and providers.
  • Perform duties with speed and accuracy, adhering to guidelines set forth by OSHA, HIPAA, DHS, CLIA, EPA, and specific contracts.
Requirements
  • Medical Assistant Diploma/Certificate from an accredited school.
  • CMA Certification preferred.
  • Maintain certification by completing CMEs and keeping certifications up to date.
  • High School graduate or GED.
  • BLS certified and knowledge of emergency procedures.
  • Minimum of one year experience in a medical practice environment.
  • Knowledge of medical technology, procedural terminology, and diagnostic codes.
  • Ability to maintain a professional and patient-care oriented attitude.


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