Customer Service Representative

4 weeks ago


Edison, New Jersey, United States PrideStaff Full time

Job Title: Customer Service Representative

Job Summary:

We are seeking a skilled Customer Service Representative to join our team at PrideStaff. As a Customer Service Representative, you will be responsible for resolving customer complaints and inquiries in a professional and timely manner.

Key Responsibilities:

  • Resolve customer complaints and inquiries via phone, email, or in-person
  • Contact customers to respond to inquiries or to notify them of claim investigation results
  • Refer unresolved customer grievances to designated departments for further investigation
  • Keep records of customer interactions and transactions

Requirements:

  • High school diploma or equivalent required
  • 0-2 years of customer service experience preferred
  • Familiarity with Google Sheets/Excel and basic computer applications

Work Schedule:

Second shift and weekends required, with a day off during the week. Must be able to work a full shift on the weekend.

Pay: $17.35/hour



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