Customer Service Representative
4 weeks ago
Job Title: Customer Service Representative
Job Summary:
We are seeking a skilled Customer Service Representative to join our team at PrideStaff. As a Customer Service Representative, you will be responsible for resolving customer complaints and inquiries in a professional and timely manner.
Key Responsibilities:
- Resolve customer complaints and inquiries via phone, email, or in-person
- Contact customers to respond to inquiries or to notify them of claim investigation results
- Refer unresolved customer grievances to designated departments for further investigation
- Keep records of customer interactions and transactions
Requirements:
- High school diploma or equivalent required
- 0-2 years of customer service experience preferred
- Familiarity with Google Sheets/Excel and basic computer applications
Work Schedule:
Second shift and weekends required, with a day off during the week. Must be able to work a full shift on the weekend.
Pay: $17.35/hour
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