Veterinary Emergency Client Service Specialist

2 weeks ago


Frederick, Maryland, United States STAFFORD BROOKS CONSULTING Full time
Job Overview

STAFFORD BROOKS CONSULTING is seeking dedicated Emergency and Specialty Client Service Coordinators.

As a leader in the veterinary field, we are committed to redefining the client experience in our Emergency and Specialty hospital.

Available Departments:
  • Emergency
  • Specialty

Are you eager to enhance your professional skills? At STAFFORD BROOKS CONSULTING, we prioritize your growth and development.

  • We equip our team members with essential tools, resources, and training to foster a positive work environment.

Your Success is Our Priority:

  • Enjoy a *wellness week of paid time off after 90 days of employment, along with an initial PTO allocation based on your schedule. We understand the challenges faced by veterinary professionals, and this wellness week is designed to help you recharge.

What to Expect in Your Role:

The Client Service Coordinator serves as the initial point of contact for clients, providing compassionate communication and support. Your role will focus on:

  • Facilitating effective communication among team members, clients, and the referring community regarding patient cases.
  • Accurately entering service charges and completing end-of-day financial processes.

You'll engage with diverse cases, supported by the resources necessary for optimal patient care.

Benefits and Perks:

Benefits Include:

  • *Paid wellness week after 90 days
  • Three weeks of paid vacation, prorated in your first year
  • Overnight shift differential
  • Annual uniform allowance
  • Health insurance contribution
  • 401K plan
  • Vision and dental coverage
  • Company-paid life insurance and long-term disability

Perks Include:

  • Opportunity to bring your pet to work
  • Role-specific training programs
  • Clear career development pathways

Our Facility Features:

  • A thoughtfully designed space that promotes interdepartmental collaboration
  • Support roles that allow our team to excel in their practice
  • Onsite advanced imaging services
Core Values:
  • Innovation
  • Courage
  • Community Engagement

About Us:

Our mission is to enhance the veterinary landscape by fostering a transformative approach to team well-being and creating a supportive environment for our partners, pet families, and patients.

We invite you to explore this opportunity further and discover how you can contribute to our mission.



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