Patient Care Coordinator

2 weeks ago


Orlando, Florida, United States Mauricio Chiropractic Group Inc Full time
Job Overview

The role of a Patient Care Coordinator involves a variety of responsibilities aimed at enhancing the patient experience and ensuring smooth operations within the clinic.

Key Responsibilities:
  • Welcome patients warmly and manage phone communications effectively.
  • Oversee patient check-in and check-out processes utilizing the Kiosk system.
  • Maintain organized filing and scanning of important documents.
  • Provide clear explanations of therapy options, exercises, and treatment applications.

Essential Functions:

  • Prepare therapy areas for patient treatments and ensure all necessary materials are ready.
  • Conduct regular checks on hydrocollators, ensuring they are operational and filled with water at the end of each day.
  • Manage inventory for essential supplies, such as BioFreeze and adhesive electrodes, and communicate needs to the site supervisor.
  • Organize travel cards and adhesive electrodes for each patient systematically.

Additional Duties:

  • Replace electrodes as required for each patient and ensure proper labeling of packs.
  • Contact patients regarding missed appointments, documenting each attempt and notifying appropriate parties when necessary.
  • Assist in uploading documents to patient accounts and help maintain patient flow within the clinic.
  • Support front desk operations and collaborate with X-ray technicians as needed.

Qualifications:

  • Exhibit a positive demeanor towards patients and colleagues.
  • Assist with scheduling and rescheduling patient appointments.

We offer a comprehensive benefits package, including paid vacation time, PTO, paid sick leave, and health insurance.



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