Laundry Operations Manager

4 days ago


Tucson, Arizona, United States HYATT Hotels Full time
Job Summary:

We are seeking a highly skilled Laundry Supervisor to join our team at Hyatt Hotels. As a key member of our laundry operations, you will be responsible for overseeing the daily activities of our laundry personnel, ensuring maximum productivity levels are maintained, and maintaining the cleanliness and operation of our laundry equipment.

Key Responsibilities:
  • Monitor daily job performances of employees and provide feedback for improvement.
  • Develop and implement creative scheduling strategies to ensure adequate staffing in the laundry, in accordance with staffing guidelines and outlet covers.
  • Maintain a good working relationship with managers and develop a thorough understanding of their linen needs.
  • Ensure high quality control and productivity levels by reviewing job performance and providing re-training as needed.
  • Implement a re-wash program for stained linen to maintain high standards of cleanliness.
  • Work closely with laundry purveyors to ensure the quality and application of laundry products meet the highest standards, while being cost-effective.
  • Maintain accurate poundage reports and analyze data to inform decision-making.
  • Schedule employees to ensure optimal productivity and efficiency.
  • Assist in performance reviews to ensure employees are meeting expectations.
  • Monitor the safe operation of laundry equipment to prevent accidents and ensure compliance with safety regulations.
Requirements:
  • General knowledge of laundry operations and processes.
  • Supervisory skills to lead and motivate a team.
  • Excellent communication and organizational skills to coordinate with managers and staff.
  • Bilingual (English/Spanish) preferred to effectively communicate with a diverse team.
Education and Experience:

A High School Graduate or GED equivalent is required, with a minimum of 1 year of experience in laundry or housekeeping supervision.

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to lift up to 45 lbs.
  • Bending, crouching, kneeling, consistent standing, heavy use of arms.
Work Environment:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Above average noise levels with consistently hot/warm temperatures.


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