Technical Support Specialist

4 weeks ago


Étreux, Hauts-de-France, United States Fidelity TalentSource LLC Full time

Job Summary

Fidelity TalentSource LLC is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide end-user technology support for Fidelity locations in MA, troubleshooting issues with Microsoft Operating Systems, MS Office applications, and other external and internally built applications.

Key Responsibilities

  • Provide technical support for end-users, resolving issues with computers, monitors, printers, phones, accessories, and audio/visual equipment.
  • Deploy computers to end-users, ensuring all applications and data are transferred to the new computer.
  • Support critical Service Level Agreements with timely and accurate execution of support requests via ticketing and tracking systems.
  • Follow guidelines for reporting and escalation procedures.
  • Interact with regional technical support teams and operations groups to ensure successful completion of customer requests and projects.

Requirements

  • Associates Degree and/or 2-3 years of knowledge of computer hardware and operating systems.
  • A+ certification is a plus.

About Fidelity TalentSource LLC

Fidelity TalentSource LLC is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds to fill assignments across Fidelity's U.S.-based regional and investor center locations.



  • Étreux, Hauts-de-France, United States ReqRoute Inc Full time

    Job Title: Technical Support SpecialistWe're seeking a skilled Technical Support Specialist to join our team at ReqRoute Inc. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:* Answer inbound calls from clients and provide technical support and...


  • Étreux, Hauts-de-France, United States Dutch Ridge Consulting Group LLC Full time

    About the Role:Dutch Ridge Consulting Group, LLC is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Perform IT incident response to...


  • Étreux, Hauts-de-France, United States PMO Partners, LLC Full time

    Workday Technical Support SpecialistThe Workday Technical Support Specialist serves as the primary point of contact for Workday technical support. This role will work closely with our business partners to provide functional and technical support within the Workday Platform. This position requires someone with an in-depth knowledge of the Workday and strong...


  • Étreux, Hauts-de-France, United States Market Street Talent, Inc. Full time

    Are you a skilled professional looking for a challenging opportunity in the fintech industry? We're seeking a highly experienced Support Engineer to join our team at Market Street Talent, Inc. in the Greater Boston Area.Key Responsibilities:Resolve complex technical issues related to integrations, APIs, and core platform.Provide expert technical support for...


  • Étreux, Hauts-de-France, United States Vazyme Biotech Full time

    Job Title: Biotech Technical SupportWe are seeking a highly skilled Biotech Technical Support professional to join our team at Vazyme Biotech. This role is responsible for providing expert technical support to customers, resolving complex technical issues in product applications, and ensuring customer satisfaction with our products.Key...


  • Étreux, Hauts-de-France, United States Mentor Technical Group Full time

    Job Title: Instrumentation Calibration SpecialistMentor Technical Group is a leading provider of technical support and solutions for the FDA-regulated industry. Our team of experts has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines.Job Responsibilities:Perform...


  • Étreux, Hauts-de-France, United States Brine Group Staffing Solutions Full time

    Job SummaryThe Brine Group Staffing Solutions is seeking a highly skilled Technical Specialist, HLA to join our team. As a key resource in the Histocompatibility (HLA) lab, you will be responsible for ensuring optimal laboratory operations, compliance, quality assurance, and performance improvement.Key ResponsibilitiesCompliance and Quality Assurance: Ensure...


  • Étreux, Hauts-de-France, United States Brine Group Staffing Solutions Full time

    Technical Specialist, HLA PositionAt Brine Group Staffing Solutions, we are seeking a skilled Technical Specialist to join our team in the Histocompatibility (HLA) laboratory. The ideal candidate will have a strong background in biological or chemical science and experience in a Histocompatibility testing environment.Key Responsibilities:Ensure compliance,...


  • Étreux, Hauts-de-France, United States The Hollister Group Full time

    Senior Desktop Support SpecialistThe Hollister Group seeks a seasoned Sr. Desktop Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our end-users, ensuring swift resolution of complex technical issues.Key Responsibilities:Deliver exceptional support to end-users,...

  • IT Support Specialist

    3 weeks ago


    Étreux, Hauts-de-France, United States Tufts University Full time

    Job SummaryThe IT Client Support Specialist is responsible for providing effective Tier 2 frontline client support and deskside assistance for Tufts faculty and staff using available technical tools, such as the knowledge base, remote management suite, and a service-management database.Key ResponsibilitiesProvide technical support and assistance to faculty...


  • Étreux, Hauts-de-France, United States EFICAD America Full time

    About the RoleWe are seeking a highly skilled CAD/CAM Support Specialist to join our team at EFICAD America. As a CAD/CAM Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting configuration and software questions, and entering and tracking support requests in our ticketing system.Key...


  • Étreux, Hauts-de-France, United States Healthcare Support Full time

    Job Opportunity: Social Work SpecialistHealthcare Support is seeking a skilled Social Work Specialist to join their team in Boston, Massachusetts.About the RoleSpecialty: Master of Social WorkDiscipline: Social WorkEmployment Type: Local ContractAs a Social Work Specialist, you will be responsible for providing high-quality care and support to patients and...


  • Étreux, Hauts-de-France, United States firstPRO, Inc Full time

    At firstPRO, Inc, we are seeking a skilled Desktop Support Specialist to join our team. The ideal candidate will provide technical support to users of PCs and related end-user technologies through our ticketing system and in-person support.The primary goal of this role is to facilitate the Desktop Support team in identifying, resolving, and preventing the...


  • Étreux, Hauts-de-France, United States Insight Global Full time

    Job Title: Tier 2 Application Support SpecialistAn international law firm with a global presence is seeking a highly skilled Tier 2 Application Support Specialist to join their fully remote 24x7 Level 2 Application Support team. The successful candidate will provide exceptional customer service and technical assistance to corporate end users, serving as the...


  • Étreux, Hauts-de-France, United States firstPRO, Inc Full time

    FirstPRO, Inc. is seeking a skilled Desktop Support Specialist to join our team in Boston, MA. This role will focus on providing high-level technical support to internal users on hardware, software, applications, imaging, and peripherals.ResponsibilitiesAssist users with technical issues related to peripheral devices, including hardware replacementMonitor...


  • Étreux, Hauts-de-France, United States Apex Systems Full time

    Job Title: Help Desk Support SpecialistLocation: Not SpecifiedDuration: ContractPosition Description:Apex Systems is seeking a skilled Help Desk Support Specialist to join our team. The ideal candidate will have excellent customer service and communication skills, both written and verbal. Prior technical training and/or IT support experience is...


  • Étreux, Hauts-de-France, United States Massachusetts General Hospital Full time

    Key Responsibilities:The Medical Laboratory Scientist Technical Specialist for Point of Care Testing at Massachusetts General Hospital performs waived and non-waived testing as defined by CLIA. This role requires the individual to work as Testing Personnel and adhere to the guidelines set by the Medical Director, Technical, Quality Control, and Healthcare...


  • Étreux, Hauts-de-France, United States Amdocs Full time

    About the RoleAmdocs is seeking a skilled Technical Operations Manager to join our team. As a key member of our operations team, you will be responsible for managing the day-to-day operations of our cloud infrastructure, ensuring the smooth delivery of services to our customers.Key Responsibilities* Manage the planning, execution, and monitoring of...


  • Étreux, Hauts-de-France, United States Fidelity TalentSource LLC Full time

    Job SummaryFidelity TalentSource is seeking a skilled End User Support Specialist to join our team in Boston, MA. As a key member of our Enterprise Infrastructure Group, you will provide technical support for Fidelity locations in MA, ensuring seamless operation of technology systems. Your expertise will be invaluable in troubleshooting and resolving issues...

  • IT Support Specialist

    4 weeks ago


    Étreux, Hauts-de-France, United States Marriott Full time

    Job SummaryAs an IT Technician at Marriott International, you will be responsible for installing, configuring, managing, maintaining, testing, evaluating, and repairing computer networks, workstations, and supporting hardware and software. You will also train and instruct users in the proper use and security of all systems, troubleshoot and resolve technical...