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Technical Operations Manager

1 month ago

Étreux, Hauts-de-France, United States Amdocs Full time
About the Role

Amdocs is seeking a skilled Technical Operations Manager to join our team. As a key member of our operations team, you will be responsible for managing the day-to-day operations of our cloud infrastructure, ensuring the smooth delivery of services to our customers.

Key Responsibilities

* Manage the planning, execution, and monitoring of operations across accounts
* Establish strategies and ensure proper decision-making, service quality, and adherence to budget
* Lead and manage a team of technical support specialists, providing guidance and support as needed
* Collaborate with cross-functional teams to ensure seamless delivery of services
* Analyze existing operations and make recommendations for improvement

Requirements

* Proven experience in managing cloud infrastructure and technical operations teams
* Strong technical knowledge of AWS/Azure Cloud management, O365, PowerShell, and data center operating systems and tools
* Excellent leadership and communication skills
* Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

Why Amdocs?

Amdocs is a leading provider of software and services to the telecommunications, media, and entertainment industries. We are committed to innovation and excellence, and we are seeking talented individuals who share our values and passion for delivering exceptional results.