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Retail Sales Representative

2 months ago


Marquand, Missouri, United States Rack Room Shoes Full time
Position Overview
As a vital member of our retail team, you will embody and uphold the service standards of our company with every customer interaction.

Your role will involve achieving sales targets and operational objectives as set by store management while adhering to company Policies and Procedures.

Key Responsibilities
- Lead by example, ensuring accuracy and thoroughness in all tasks.
- Collaborate with team members to achieve common goals, presenting the store and its merchandise in an appealing manner.
- Manage cash handling and ensure the precision of sales transactions.
- Process all sales and transactions through the POS system in compliance with established policies, maintaining strict oversight of all financial documentation.
Customer Experience
- Create an exceptional shopping experience by adhering to company service standards.
- Maintain a positive demeanor, readiness to assist, and be well-informed about products.
- Promote the company rewards program and other business initiatives.
- Stay updated on current sales promotions and ensure merchandise is well-presented.
- Keep the store clean and organized, ensuring all areas are well-maintained.
- Develop and retain necessary product knowledge and fitting skills.
- Be vigilant regarding Loss Prevention issues involving customers and staff.
- Participate in physical inventory counts, assist with shipping and receiving, and help with merchandise placement on the sales floor as needed.
Cashier Duties
- Ensure all sales are processed according to existing policies and procedures, including checking all shoes for mates.
- Process all transactions accurately through the POS system.
Essential Qualifications
- Strong interpersonal skills to effectively engage with customers and collaborate with team members.
- Basic communication, organizational, and mathematical skills.
- Previous experience in retail sales, particularly in specialty retail or footwear.
- Familiarity with company policies and procedures.
- Basic visual merchandising skills and an understanding of store presentation standards.
Company Overview
Rack Room Shoes is dedicated to providing a wide range of quality footwear for men, women, and children, encompassing comfort, dress, casual, and athletic categories. Our selection includes nationally recognized brands and exclusive private labels, ensuring our customers enjoy great styles and exceptional value, leading to satisfied and loyal clientele.

We are committed to equal employment opportunities for all employees and applicants, ensuring a diverse and inclusive workplace.