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Maitre D Host
2 months ago
Job Summary:
We are seeking a skilled Maitre D to join our team at Maggiano's Little Italy. As a Maitre D, you will be responsible for greeting and seating guests, overseeing the dining room, and acting as a goodwill ambassador to our guests.
Key Responsibilities:
- Master functions outlined in HOST/HOSTESS job description
- Anticipate needs of scheduled special parties
- Communicate seating needs to service, bus and other host staff
- Complete all side work when and as assigned
- Master the restaurant's computer register system
- Perform comp and void procedures on the register
- Perform server readings on the register according to standing operating procedure
- Check to ensure that all server and busser side work has been completed as assigned
- Train and educate host staff in standing operating procedure
- Assign service staff workstations if requested to do so
Requirements:
Qualification Standards:
We prefer a minimum of 2 years full-service restaurant Maitre D' experience or the equivalent. Must have accurate mathematic skills. After training, must be able to pass an exam in English with 90% or better in each of the following:
- Menu and specials
- Wine list
- Liquor list and specialty drinks
- Liquor liability laws and knowledge
- Restaurant layout including table numbers and station numbers
Personal Qualities:
We are looking for someone who is warm, sincere, and outgoing in personality. You should be able to relate to guests with a sense of humor and maturely interact with guests as a goodwill ambassador. You should also be able to remember guest details, provide a persona compatible with our established image, and respond to the needs of difficult guests with patience and courtesy.
Working Conditions:
You will be working in a fast-paced environment with a high volume of guests. You should be able to stand for long periods of time, move safely throughout the restaurant, and work amidst noise in a confined crowded space. You will also be working with and accounting for large sums of money.
Equal Opportunity Employer:
Maggiano's Little Italy is proud to be an Equal Opportunity and e-Verify Employer.