Tax Professional I

1 month ago


Jamestown, Virginia, United States H&R Block Full time
About H&R Block

We believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025.

Our Culture

We're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. We're committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

What You'll Do
  • Conduct tax interviews with clients face to face and through virtual tools – video, phone, chat, email
  • Prepare complete and accurate tax returns
  • Generate business growth, increase client retention, and offer additional products and services
  • Provide clients with IRS support
  • All certification levels can provide tax notice services
  • Circular 230 associates can provide audit representation
  • Mentor and support teammates
Requirements
  • Successful completion of the H&R Block Tax Knowledge Assessment
  • Experience in accounting, finance, bookkeeping or tax
  • Experience completing individual returns
  • Experience working in a fast-paced environment
  • Comfort working with virtual tools – video, phone and chat
  • Ability to effectively communicate in person, via phone and in writing
  • Must complete 10 hour continuing education requirement and meet all other IRS and applicable state requirements
  • High school diploma / equivalent or higher
Why Work for Us

We believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. We offer an Employee Assistance Program with Health Advocate, a Wellbeing program to help you build healthy habits, Neurodiversity and caregiver support available to you and your family, various discounts on everyday items and services, and benefits with additional eligibility requirements such as Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.


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