Software Asset Management Specialist

2 days ago

Silver Spring, Maryland, United States Dansources Technical Services Full time
Job Title: Sr SW Analyst

Job Summary:

We are seeking a highly skilled Sr SW Analyst to join our team at Dansources Technical Services. As a Sr SW Analyst, you will play a critical role in ensuring adherence to software licensing terms and conditions, compliance policies, and regulations. You will work closely with various departments to monitor, track, and manage software licenses across the organization.

Key Responsibilities:

  • Define controls, processes, and procedures for software asset management to ensure software and services are effectively and efficiently managed throughout the enterprise.
  • Monitor software usage and licenses across the organization to ensure compliance with licensing agreements, terms and conditions, and relevant regulations.
  • Identify and assess risks and issues related to software licensing non-compliance; develop strategies to mitigate these risks and ensure alignment with legal and regulatory requirements.
  • Collect, analyze, and report on software license consumption information for forecasting, budgeting, compliance, and cost optimization.
  • Plan, conduct, and oversee regular software license audits to verify compliance and identify potential licensing gaps or discrepancies.
  • Collaborate with system lifecycle managers and budget owners to proactively understand current software licensing needs and assist in planning for future requirements.
  • Analyze software usage to determine potential efficiencies and cost-saving opportunities.
  • Invoice validation
  • Participate in the fulfillment of licensing requests through the CIO Central catalogue and provisioning through software portals.
  • Establish and maintain a process to track software end of support and end of life – work with system lifecycle managers to plan these events.
  • Assist in establishing a process to assess software for the organization - fit-for-use and fit-for-software analysis.
  • Collaborate with various departments to establish controls around software installation and assist in developing processes for the organization to adhere by.
  • Focus on cost-saving efforts, including licensing remediation efforts, license harvesting, and reducing duplicate software in the organization.
  • Work with CIO Services teams to enhance software asset management tools and systems to improve license tracking, monitoring, and value-realization efforts.

Requirements:

  • Bachelor's degree and 6 years related experience or equivalent combination
  • Understanding software usage rights, and contractual terms and conditions
  • Knowledge of IT asset management best practices, including license remediation, reconciliation, and harvesting
  • Knowledgeable in ServiceNow, SharePoint, and Costpoint
  • Experience with ServiceNow catalogue development and ServiceNow SAMPro software license entitlements management
  • Proficient with process development and improvement
  • Excellent communication skills and working with teams across an organization.
  • Knowledge on the technical aspects of IT SW contract models, including hosting, subscription, SaaS, concurrent licensing, and enterprise agreements, etc.
  • Possess an understanding of the relationship between contracts, IT assets and the Configuration Management Database.

Preferred Qualifications:

  • ServiceNow SAMPro certification
  • Experience developing, managing, and implementing goals, plans, and complex processes.
  • Superior critical thinking and problem-solving skills.
  • Automated asset management systems experience
  • IAITAM Asset Management certification
  • Demonstrated ability to work well under pressure with tight deadlines.
  • Excellent attention to detail and focus on delivering high-quality work.
  • Strong organization, planning, and execution skills
  • Advanced data analysis and reporting skills

Work Environment:

This position will be fully remote, following a standard 9am to 5pm (EST) schedule. The candidate does not need to live on the East Coast to be considered for the role. The position has the possibility of contract extensions along with possible conversion with the client.

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