Brokerage Operations Coordinator
2 weeks ago
NinjaTrader is a dynamic fintech firm backed by investors, recognized for its innovative platform and serving over 1.5 million users. We are dedicated to developing products and services that enable active traders to effectively analyze and respond to data from the foremost financial markets globally.
Our headquarters fosters a unique employee-focused culture that is welcoming, comfortable, and enjoyable.
Position Overview:
As a Trade Operations Associate at NinjaTrader, you will collaborate with a skilled team from the Trade Desk, Operations, and Risk Management to deliver exceptional trade-related support to our brokerage clients through efficient email and phone communication.
The ideal candidate will demonstrate adaptability to the varying volatility of the markets, seamlessly transitioning between high-paced and slower environments.
Key Responsibilities:
- Oversee customer trade positions and execute back-office administrative tasks related to trade allocations, treasury requests, and trading platform setups.
- Collaborate with the Trade Desk, Operations, and Risk Management teams, as well as engage cross-functionally with various business units.
- Manage daily trading activities for clients, including special bookings, allocations, and foreign exchange trades.
- Monitor and resolve trade discrepancies, conduct end-of-day checks, and address commission discrepancies and adjustments as necessary.
- Support the processing of contract expirations.
- Assist with post-trade allocations.
Essential Qualifications:
- Bachelor's Degree in Finance or a related discipline is preferred.
- Proficient in technology and capable of troubleshooting technical issues with clients.
- Willingness to learn our proprietary trading software.
- Strong written and verbal communication skills.
- Able to thrive in a collaborative team environment and assist in various situations.
- Detail-oriented, even while managing multiple tasks.
- Positive attitude and eagerness to learn.
- Flexibility to work alternate shifts when required.
- Perform additional duties and strategic projects as assigned.
- Ability to collaborate effectively across functions, including new accounts, account management, support, customer service, marketing, and finance.
Preferred Qualifications:
- Genuine interest in financial markets; prior experience is advantageous.
- Strong knowledge of Microsoft Office, with advanced Excel skills being a plus.
Our Core Benefits Include:
- 15 days of paid time off annually.
- 7 paid holidays each year.
- 401k plan with company matching.
- Comprehensive health, vision, and dental coverage.
- Life and disability insurance fully covered by NinjaTrader.
- And more.
NinjaTrader is committed to equal employment opportunities, ensuring a workplace free from discrimination based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
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