CMF Billing Specialist
2 months ago
Job Summary
The CMF Billing Assistant plays a crucial role in ensuring seamless billing operations worldwide. This position requires a detail-oriented individual who can work collaboratively with the team to process CMF creation/updates for all world regions, adhering to operational and customer requirements.
Key Responsibilities:
- Process incoming CMF requests with flexibility to move between mailboxes of all regions.
- Collaborate with the CMF team to ensure cases are completed within the SLA.
- Perform accurate setups considering the impact on corporate, geographic, and customer levels.
- Maintain up-to-date CMF written procedures.
- Escalate urgent issues with the CMF Team Leader and Supervisor.
- Audit processed cases with the team.
- Communicate with other team members and UPS areas to ensure timely CMF updates.
Requirements:
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Word, PowerPoint, and Excel.
- Ability to multitask in a fast-paced environment.
- 70% Excel proficiency.
- 80% English proficiency.
- Bachelor's Degree or International equivalent in Accounting or Finance.
Work Schedule:
Monday to Friday, 7:00 am to 5:00 pm, in Medellin, Grade 7.
Employee Type:
Permanent.
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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