CMF Billing Specialist

2 months ago


Atlanta, Georgia, United States UPS Full time

Job Summary

The CMF Billing Assistant plays a crucial role in ensuring seamless billing operations worldwide. This position requires a detail-oriented individual who can work collaboratively with the team to process CMF creation/updates for all world regions, adhering to operational and customer requirements.

Key Responsibilities:

  • Process incoming CMF requests with flexibility to move between mailboxes of all regions.
  • Collaborate with the CMF team to ensure cases are completed within the SLA.
  • Perform accurate setups considering the impact on corporate, geographic, and customer levels.
  • Maintain up-to-date CMF written procedures.
  • Escalate urgent issues with the CMF Team Leader and Supervisor.
  • Audit processed cases with the team.
  • Communicate with other team members and UPS areas to ensure timely CMF updates.

Requirements:

  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Word, PowerPoint, and Excel.
  • Ability to multitask in a fast-paced environment.
  • 70% Excel proficiency.
  • 80% English proficiency.
  • Bachelor's Degree or International equivalent in Accounting or Finance.

Work Schedule:

Monday to Friday, 7:00 am to 5:00 pm, in Medellin, Grade 7.

Employee Type:

Permanent.

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.


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