CMF Billing Specialist

5 days ago


Atlanta, Georgia, United States UPS Full time

Job Title: CMF Billing Specialist

Job Summary:

The CMF Billing Specialist will be responsible for setting up E2K to ensure smooth billing operations worldwide. This role requires collaboration with the team to process CMF creation/updates for all regions, adhering to operational and customer needs.

Key Responsibilities:

  • Process incoming CMF requests, demonstrating flexibility in handling mailboxes across regions.
  • Collaborate with the CMF team to complete cases within the SLA.
  • Ensure accurate setups, considering corporate, geographic, and customer-level impacts.
  • Maintain up-to-date CMF written procedures.
  • Work with the CMF Team Leader and Supervisor to resolve escalations.
  • Perform regular audits of processed cases with the team.
  • Communicate with team members and other UPS areas to ensure timely CMF updates.

Requirements:

  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Word, PowerPoint, and Excel.
  • Ability to multitask in a fast-paced environment.
  • 70% Excel proficiency.
  • 80% English proficiency.
  • Bachelor's Degree or International equivalent in Accounting or Finance.

Work Schedule: Monday to Friday, 7:00 am to 5:00 pm, in Medellin, Grade 7.

Employee Type: Permanent.

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.



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