Beauty Consultant

1 week ago


Houston, Texas, United States HBC Company Inc Full time
About the Role

The Beauty Advisor will be responsible for delivering an exceptional client experience, providing personalized assistance to enhance the shopping experience and reach set goals. This individual will utilize their working knowledge of the beauty business and services to provide clients with tailored guidance and directions.

Key Responsibilities
  • Focus on achieving and exceeding individual Cosmetic sales goals, event sales goals, and department daily & monthly sales goals
  • Provide a dynamic service presence to each location
  • Skilled at asking appropriate questions to identify a client's needs in order to effectively provide them guidance or directions
  • Actively participate in business development initiatives to grow personal brand and business
  • Demonstrate professional make-up and treatment consultation and application
  • Maintain a consistent high level of service by creating and developing excellent client relationships as the brand expert and department representative
  • Cross sell beyond one line to drive results and build the client's basket
  • Thoroughly knowledgeable on all in-store services and proactively offers the appropriate service to a client to further personalize and enhance their shopping experience
  • Maintain a positive image as a liaison between the company and Account Executives
  • Utilize online clienteling resource tool to record and maintain client information and preferences to drive business
  • Focus all efforts on providing an exceptional client experience from approach, to application, to closing the sale and following up with the client
  • Maintain counter standards by ensuring a clean, tidy and welcoming space
Requirements
  • Minimum 1 year retail experience, with in the Beauty industry
  • Previously demonstrated successful sales experience, achieving or exceeding goals
  • Ability to learn and utilize online clienteling tools and software

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