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Customer Service Representative

2 months ago

Richmond, Virginia, United States General Services Corporation Full time

**Customer Service Representative Opportunity**

General Services Corporation (GSC) is seeking a skilled Customer Service Representative to join our team in Richmond, Virginia.

**Job Summary:**

We are looking for a customer-focused individual to provide exceptional service to our residents. The successful candidate will be responsible for receiving and assigning maintenance requests, maintaining the resident service database, and organizing the service area.

**Key Responsibilities:**

  • Receive and assign maintenance requests in compliance with environmental and OSHA regulations and company policies
  • Maintain the Resident service database
  • Organize and maintain the service area
  • Maintain parts and inventory
  • Operate a multi-line telephone system and provide excellent customer service to our residents

**Requirements:**

  • At least 1 year of general office work in a computerized environment
  • Excellent customer service skills
  • Exceptional communication skills (both verbal and written)
  • Warehouse experience is a plus

**What We Offer:**

  • Competitive compensation
  • Full benefits package, including health, dental, vision, and life insurance
  • 401(k) and HSA match
  • Paid holidays, paid sick, and paid vacation
  • Short and long-term disability insurance
  • Pet insurance
  • Identity theft protection
  • Legal resources

**EOE**