Medical Office Support Specialist
3 weeks ago
Brigham & Women's Physicians Organization (BWPO) is a leading healthcare provider dedicated to delivering exceptional patient care. Our organization is comprised of a talented team of professionals who share a passion for innovation, collaboration, and excellence. We are committed to creating a culture that values diversity, equity, and inclusion, and provides opportunities for growth and development for all employees.
Job Summary
We are seeking a highly skilled and motivated Medical Office Support Specialist to join our team. As a Medical Office Support Specialist, you will be responsible for providing administrative support to our medical office staff, ensuring the smooth operation of our practice. This is an exciting opportunity to work in a dynamic environment where you will have the chance to make a meaningful impact on patient care.
Key Responsibilities
• Scheduling appointments and managing patient flow
• Responding to patient inquiries and resolving issues promptly
• Maintaining accurate and up-to-date patient records
• Collaborating with healthcare teams to ensure seamless care coordination
• Participating in quality improvement initiatives to enhance patient satisfaction and experience
Requirements
We are looking for a highly organized and detail-oriented individual with excellent communication skills. The successful candidate will possess:
• A high school diploma or equivalent required; post-high school education preferred
• 1-3 years of experience in a similar setting working with the public
• Strong understanding of office procedures, including filing, copying, scanning, printing, and faxing
• Ability to use phone systems and answer routine questions
• Excellent verbal and written communication skills
• Basic understanding of medical terminology and insurance processes
• Ability to work effectively in a fast-paced environment and adapt to changing priorities
What We Offer
BWPO offers a competitive salary range of $55,000 - $65,000 per year, depending on experience, plus benefits, including health, dental, and vision insurance, retirement plan, and paid time off. We are committed to creating a diverse and inclusive work environment that fosters growth and development opportunities for all employees.
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