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Billing and Customer Service Coordinator
2 months ago
Lamoreaux Enterprises is a dynamic organization operating across multiple industries, including engineering, construction, and e-commerce. We are committed to providing exceptional products and services while fostering a collaborative and inclusive work environment.
Key Responsibilities- Manage billing and accounts receivable processes across multiple business units, ensuring timely and accurate invoicing.
- Enter checks and other financial data into QuickBooks, performing general accounting tasks, including journal entries and account reconciliations.
- Update and add products to our e-commerce platform, ensuring accurate descriptions, pricing, and inventory levels.
- Handle customer phone calls, addressing inquiries and resolving issues promptly and professionally.
- Provide exceptional customer service, maintaining a positive and helpful attitude.
- Process employee timecards and enter payroll information into QuickBooks.
- Coordinate with the warehouse to prepare orders for shipment, coordinate with customers on shipping rates.
- Collaborate with different departments across our various businesses to ensure seamless operations and customer satisfaction.
- Proven experience in billing, AR, payroll processing, and general accounting tasks, preferably using QuickBooks.
- Familiarity with e-commerce platforms and product management.
- Excellent attention to detail and accuracy in data entry and financial transactions.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Customer service experience, with a commitment to providing top-notch service.
- Ability to coordinate effectively with warehouse staff and other departments.
- Proficiency in MS Office (Word, Excel).
- High school diploma or equivalent; associate degree in accounting, finance, or a related field preferred.
