Customer Service Representative

16 hours ago


Cedar Rapids, Iowa, United States Skywalk Group Full time
Customer Relations Representative

Acme Graphics is seeking a skilled Customer Relations Representative to join our team in Cedar Rapids, Iowa. As a key member of our team, you will be responsible for managing customer relationships, taking orders for manufactured products, data entry, telephone communication, and invoicing.

Key Responsibilities:
  • Manage customer relationships through phone, email, fax, and website communication
  • Enter sales orders into SAGE 100 and confirm inventory levels to fulfill orders
  • Communicate order status, business information, and product details to customers
  • Maintain current knowledge of pricing and products
  • Process billings and customer adjustments
  • Perform other duties as assigned
Requirements:
  • High school diploma or equivalent
  • Associate degree with a business-related focus and 2 years' experience or 5 years of customer service experience
  • Ability to multitask and prioritize job activities for maximum efficiency

Acme Graphics offers a competitive starting wage of $15 to $16 per hour, depending on experience and qualifications. Full-time employees are eligible for Medical, Dental, and Vision benefits, as well as a 401(k) program. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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