Senior Client Support Specialist
3 days ago
Job Summary
The Senior Client Support Specialist will provide high-level support to clients, ensuring their needs are met and issues are resolved efficiently. Key responsibilities include responding to complex inquiries, solving problems, and collaborating with internal teams to deliver exceptional service.
Essential Functions
- Responds to complex inquiries, solving problems, and ensuring client satisfaction with products and services.
- Coordinates with account managers to ensure needs are met and potential problems are averted.
- Completes day-to-day client support tasks without immediate supervision, but has ready access to advice from more experienced team members.
- Resolves non-routine issues escalated from more junior team members.
- Assists with both standard and non-standard reporting/analytics as needed.
- Handles billing and rebates research.
- Assists with implementation and setup of ESI products and programs.
- Works on ad-hoc projects as needed.
Qualifications
- Associate's degree or 1-3 years of experience.
- Strong PC skills, including Microsoft Office products, email, and the Internet.
- Excellent verbal and written communication and presentation skills.
- Strong analytical and problem-solving skills.
- Responsiveness, relationship building, and accountability.
- Demonstrated ability to manage projects, utilizing proven project management processes.
- Ability to work cross-functionally to proactively communicate and resolve issues with the highest sense of urgency.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care, and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.
-
Client Support Specialist
2 weeks ago
St Louis, Missouri, United States Zelis Full timeJob Title: Client Support SpecialistAt Zelis, we are seeking a highly skilled Client Support Specialist to join our team. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and effective support to clients,...
-
Client Support Specialist
1 week ago
St Louis, Missouri, United States Acosta Group Full time**Role Overview**Premium Retail Services, LLC is seeking a skilled Client Support Specialist to join our team. As a Client Support Specialist, you will play a critical role in ensuring the success of our clients by providing exceptional customer service and support.**Key Responsibilities*** Provide timely and effective support to clients, retailers, and...
-
Client Support Specialist
3 weeks ago
St Louis, Missouri, United States Acosta Group Full timeAbout the RoleWe are seeking a highly skilled Client Support Specialist to join our team at Premium Retail Services, LLC. As a Client Support Specialist, you will play a critical role in ensuring the success of our clients by providing exceptional customer service and support.Key ResponsibilitiesProvide timely and effective support to clients, retailers, and...
-
Client Support Specialist
2 weeks ago
St Louis, Missouri, United States Acosta Group Full timeJob Title: Client Support SpecialistAs a Client Support Specialist at Acosta Group, you will play a vital role in ensuring the success of our retail clients. Your primary responsibility will be to provide exceptional customer service, resolve issues, and maintain compliance with our clients' requirements.Key Responsibilities:Support the team in all aspects...
-
Senior Talent Acquisition Specialist
4 days ago
St Louis, Missouri, United States Cedarhurst Senior Living Full timeAbout the Role:Cedarhurst Senior Living is seeking a highly skilled Senior Talent Acquisition Specialist to join our team. As a key member of our recruitment team, you will be responsible for identifying and attracting top talent to support our organization's growth and success.Key Responsibilities:Develop and implement effective recruitment strategies to...
-
Senior Scheduling Specialist
2 weeks ago
St Louis, Missouri, United States Brookdale Senior Living Full timeJob SummaryWe are seeking a highly skilled and organized Care Coordinator to join our team at Brookdale Senior Living. As a key member of our scheduling and billing team, you will be responsible for coordinating the scheduling and billing of associates and services.Key ResponsibilitiesCoordinate scheduling and billing of associates and servicesProvide lead...
-
Senior IT Support Specialist
1 week ago
St Louis, Missouri, United States Moore Computing LLP Full timeJob DescriptionAt Moore Computing LLP, we are seeking a highly skilled Senior MSP Engineer to join our team. As a Senior MSP Engineer, you will be responsible for providing remote support to end-users and client network administrators to resolve a wide variety of IT issues.Key Responsibilities:Provide remote support to end-users and client network...
-
Client Support Operations Specialist
2 months ago
St Louis, Missouri, United States Stifel Full timeOverviewThe Client Support Operations Specialist plays a crucial role in enhancing departmental performance by providing ongoing assistance to Stifel's branch locations. This role necessitates a comprehensive understanding of departmental topics, including application assistance, training, and general operational inquiries. The position involves working...
-
Senior Caregiver
2 weeks ago
St Louis, Missouri, United States Senior Helpers Full timeSenior Helpers **Job Summary** As a Certified Nursing Assistant at Senior Helpers, you will provide exceptional care and support to our elderly clients. Your role will involve assisting with daily living activities, providing companionship, and administering medications. **Responsibilities** • Assist with daily living activities such as bathing,...
-
Technical Support Specialist
4 weeks ago
St Louis, Missouri, United States Bahama Consulting Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Bahama Consulting. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their computing desktops are running smoothly and efficiently.Responsibilities:Provide daily...
-
Client Support Operations Specialist
2 months ago
St Louis, Missouri, United States Stifel Full timeOverviewThe Client Support Operations Specialist plays a crucial role in enhancing departmental performance by providing ongoing assistance to Stifel's branch offices. This role necessitates a comprehensive understanding of departmental topics, including application assistance, training, and general operational inquiries. Collaboration with team members,...
-
Client Reporting Services Specialist
1 month ago
St Louis, Missouri, United States Stifel Financial Full timeJob SummaryThe Client Reporting Services Specialist is a key member of the Stifel Investment Products and Services (IPandS) Group, responsible for providing day-to-day support and ongoing development of large-scale reporting platforms.Key ResponsibilitiesAssist with the administration of reporting platforms, ensuring seamless operation and optimal...
-
Senior Caregiver
3 days ago
St Louis, Missouri, United States Senior Helpers Full timeAt Senior Helpers, we are seeking a compassionate Certified Nursing Assistant to join our team in Webster Groves. As a member of our CNA team, you will be at the forefront of our mission to provide exceptional care and improve the quality of life for our clients, their families, and our employees.As a Certified Nursing Assistant with Senior Helpers, you will...
-
Senior Business Growth Specialist
2 days ago
St Louis, Missouri, United States Abstrakt Marketing Group Full timeUnlock Your Potential as a Senior Business Growth SpecialistAt Abstrakt Marketing Group, we're on a mission to revolutionize the way businesses grow and thrive. As a Senior Business Growth Specialist, you'll play a pivotal role in driving our success by building and maintaining strong relationships with our business partners. This is an exciting opportunity...
-
Medication Care Specialist
7 days ago
St Louis, Missouri, United States Sunrise Senior Living Full timeJob Title: Medication Care SpecialistSunrise Senior Living is a leading provider of senior care services, and we are seeking a highly skilled Medication Care Specialist to join our team.Job Summary:The Medication Care Specialist is responsible for providing high-quality medication management services to our residents. This includes administering medications,...
-
Technical Support Specialist
2 weeks ago
St Louis, Missouri, United States Bahama Consulting Full timeJob Title: Technical Support SpecialistAt BAHAMA Consulting, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their computing desktops are running smoothly and efficiently.Responsibilities:Provide daily...
-
Senior Dynatrace Implementation Specialist
2 weeks ago
St Louis, Missouri, United States Omni Inclusive Full timeJob Title: Senior Dynatrace Implementation SpecialistOmni Inclusive is seeking a highly skilled Senior Dynatrace Implementation Specialist to join our team. As a key member of our IT team, you will be responsible for implementing and configuring Dynatrace solutions for our clients.Key Responsibilities:Implement and configure Dynatrace solutions for clients,...
-
Senior Investment Operations Specialist
1 week ago
St Louis, Missouri, United States Marsh & McLennan Companies, Inc. Full timeAt Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers.We're in the business of creating exciting and rewarding futures for our clients and their employees - whether we're designing affordable health plans, securing finances for retirement or aligning employees with workforce...
-
Client Relationship Specialist
1 month ago
St Louis, Missouri, United States Buckingham Strategic Wealth Full timeClient Relationship SpecialistThe Buckingham Strategic Wealth Client Relationship Specialist plays a vital role in enhancing the client experience by providing exceptional service and operational support to advisors and clients. This position requires strong communication, organizational, and relationship management skills to develop and maintain good...
-
Client Relationship Specialist
3 weeks ago
St Louis, Missouri, United States Buckingham Strategic Wealth Full timeClient Relationship SpecialistThe Buckingham Strategic Wealth Client Relationship Specialist plays a vital role in enhancing the client experience by providing exceptional service and operational support to advisors and clients. This position requires strong communication, organizational, and relationship management skills to develop and maintain good...