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Customer Service Representative
2 months ago
With general supervision, ensure accurate, timely, and efficient customer support. Respond to customer inquiries in a manner that supports the achievement of goals.
Customer InteractionRespond to customer inquiries ranging from routine to complex from members, clients, Support, Payment Processing, Customer Service, Sales Representative, Business Partner, Technology, Healthcare, and Customer.
Communication SkillsEffective communication is crucial in this role. Respond to customer inquiries in a clear and concise manner, ensuring that all concerns are addressed and resolved in a timely fashion.
Problem-SolvingIdentify and resolve customer issues in a professional and courteous manner. Utilize problem-solving skills to find solutions that meet customer needs and expectations.
