Guest Services Supervisor

2 months ago


North Fort Myers, Florida, United States Perkins Full time
Become a Part of Our Team at Perkins Restaurant & Bakery

Employee Benefits:
  • 401(k) Retirement Plan
  • Comprehensive Dental Coverage
  • Discounts for Employees
  • Flexible Work Hours
  • Health Insurance Options
  • Career Advancement Opportunities
  • Paid Time Off
  • Training and Development Programs
  • Tuition Reimbursement
  • Vision Care Coverage
Why Work at Perkins?
  • Access to Educational Resources and Technology
  • Eligibility for Family Members
  • Competitive Compensation with Bonuses
  • Daily Pay Availability
  • Extensive Health Benefits
  • 401(k) with Employer Matching
  • Flexible Scheduling
  • Meal Discounts and Rewards Programs
  • Employee Discount Initiatives
  • Pathways for Career Development
  • College Credits for Management Training

Perkins Restaurant & Bakery, established in 1958, is a renowned chain dedicated to delivering exceptional service and delightful meals at a reasonable price. With over 300 locations across North America, we prioritize ensuring complete guest satisfaction during every visit.

Role Overview:

We are looking for a **Guest Services Supervisor** to maintain our high standards of customer satisfaction and operational excellence. Your role will involve overseeing guest interactions, ensuring adherence to company policies, and fostering a positive work environment.

Key Responsibilities:
  • Facilitate proper guest greetings, seating arrangements, and service delivery
  • Effectively address and resolve guest complaints
  • Manage cash transactions and process guest payments
  • Uphold facility, equipment, and safety standards
  • Supervise food handling practices for safety and quality assurance
  • Train and mentor staff for peak performance
Required Qualifications:
  • Fundamental skills in safety, sanitation, and customer relations
  • Dependable and trustworthy in managing financial transactions
  • Strong communication and multitasking skills
Physical Demands:
  • High degree of mobility and flexibility
  • Ability to perform under pressure
  • Coordination and strength for serving tasks
  • Physical endurance for standing and walking
  • Exposure to diverse environmental conditions

This job description outlines the primary responsibilities and qualifications for the Guest Services Supervisor position at Perkins Restaurant & Bakery. Successful candidates will join a team committed to excellence and growth in the food service sector.



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