Guest Services Supervisor
2 months ago
Employee Benefits:
- 401(k) Retirement Plan
- Comprehensive Dental Coverage
- Discounts for Employees
- Flexible Work Hours
- Health Insurance Options
- Career Advancement Opportunities
- Paid Time Off
- Training and Development Programs
- Tuition Reimbursement
- Vision Care Coverage
- Access to Educational Resources and Technology
- Eligibility for Family Members
- Competitive Compensation with Bonuses
- Daily Pay Availability
- Extensive Health Benefits
- 401(k) with Employer Matching
- Flexible Scheduling
- Meal Discounts and Rewards Programs
- Employee Discount Initiatives
- Pathways for Career Development
- College Credits for Management Training
Perkins Restaurant & Bakery, established in 1958, is a renowned chain dedicated to delivering exceptional service and delightful meals at a reasonable price. With over 300 locations across North America, we prioritize ensuring complete guest satisfaction during every visit.
Role Overview:We are looking for a **Guest Services Supervisor** to maintain our high standards of customer satisfaction and operational excellence. Your role will involve overseeing guest interactions, ensuring adherence to company policies, and fostering a positive work environment.
Key Responsibilities:- Facilitate proper guest greetings, seating arrangements, and service delivery
- Effectively address and resolve guest complaints
- Manage cash transactions and process guest payments
- Uphold facility, equipment, and safety standards
- Supervise food handling practices for safety and quality assurance
- Train and mentor staff for peak performance
- Fundamental skills in safety, sanitation, and customer relations
- Dependable and trustworthy in managing financial transactions
- Strong communication and multitasking skills
- High degree of mobility and flexibility
- Ability to perform under pressure
- Coordination and strength for serving tasks
- Physical endurance for standing and walking
- Exposure to diverse environmental conditions
This job description outlines the primary responsibilities and qualifications for the Guest Services Supervisor position at Perkins Restaurant & Bakery. Successful candidates will join a team committed to excellence and growth in the food service sector.
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