Customer Solutions Expert

7 hours ago


Newark, Delaware, United States Ursa Innovations Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Solutions Specialist. As a key member of our sales and support team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic sales and marketing initiatives.

Key Responsibilities:

  • Identify and pursue new sales leads through targeted marketing campaigns and outreach efforts
  • Provide customers with tailored solutions to simplify and organize their lives, leveraging our product portfolio and expertise
  • Process sales orders, manage installation dates, and handle customer inquiries with precision and professionalism
  • Collaborate with the account team to drive growth and retention of client accounts, fostering strong relationships and delivering exceptional customer service
  • Stay up-to-date with industry trends and competitor activity, applying this knowledge to inform sales and marketing strategies
  • Work effectively in a fast-paced, team-based environment, prioritizing tasks and meeting deadlines with ease

Requirements:

  • A high school diploma or equivalent is required; relevant experience in customer service, sales, or a related field is a plus
  • Excellent communication and problem-solving skills, with the ability to work well individually and as part of a team
  • Strong sales and closing skills, with a proven track record of meeting or exceeding sales targets
  • Consistently reliable transportation and a flexible schedule to accommodate customer needs

About Us:

At Ursa Innovations, we pride ourselves on our commitment to delivering exceptional customer experiences and driving business growth through innovative sales and marketing strategies. If you are a motivated and customer-focused individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.


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