Assistant Manager

2 weeks ago

Berkeley, California, United States Design Within Reach Full time
Assistant Manager Job Description

Design Within Reach is seeking an experienced Assistant Manager to join our Berkeley Studio team. As the Assistant Manager, you will work in partnership with the Studio General Manager to ensure the success of the sales and support teams and the Studio as a whole.

Key Responsibilities:
  • Provide leadership and support to the Studio team
  • Manage sales and support teams in the absence of the General Manager
  • Balance time between working with clients and supporting the General Manager with leadership initiatives
  • Grow business on a weekly basis using company programs and tools
  • Expand client connection to the DWR brand and promote outreach in the local design community
  • Directly manage Sales Assistants and Studio Interns
  • Develop product and design knowledge and industry awareness
  • Manage the full client lifecycle to meet and exceed sales goals
  • Create client floor plans and design presentations
  • Facilitate the DWR client experience and educate clients on product details
  • Travel for in-home client consultations and visits to local trade professionals
  • Attend Studio meetings, participate in product trainings, and utilize the DWR website and catalog
  • Assist in maintaining the Studios design and visual standards
  • Fulfill customer needs and resolve issues in a manner consistent with DWR Client Experience guidelines
  • Collaborate with fellow Associates and promote positive team spirit
Requirements:
  • Background in interior design or architecture preferred
  • 3 to 5 years of retail leadership experience
  • Ability to effectively communicate with internal and external parties
  • Ability to identify client needs, problem solve, and understand product features and benefits
  • Experience with a POS system and proficiency with MS Office software, Gmail, web navigation, and 3-D rendering programs
  • Able to routinely move objects weighing more than 20 pounds and understand safety requirements
Benefits:

As an Assistant Manager, you will be eligible for DWR's comprehensive benefits package, including medical, dental, and vision insurance, paid holidays, parental leave, green transit subsidy, 401k, and more.

Design Within Reach provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, marital status, national origin, ancestry, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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